Systems Administrator

Job Title: Systems Administrator

Job Summary: The Kansas City Royals are committed to creating a first-class experience for our fans, employees, players, and partners. We offer a fast-paced, collaborative environment where every team member contributes to the success of our organization, the experiences of our fans, and the impact we make throughout our community.

We are seeking a motivated Systems Administrator to join our Enterprise Technology team
. This role will focus on the administration, maintenance, troubleshooting, security, and continuous improvement of the organization’s Microsoft technology environment, while also supporting Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), virtualization, networking, backup, and other core technology services
.

• Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, One Drive, Microsoft 365 Groups, licensing, and related collaboration services.
• Administer Microsoft Entra  Active Directory, including users, groups, permissions, authentication, MFA, Conditional Access, Group Policy, and identity lifecycle management.
• Support Microsoft Intune and endpoint management, including device enrollment, configuration, application deployment, compliance, security policies, and device lifecycle management.
• Support Microsoft Defender and Microsoft security services, including endpoint protection, identity security, email security, monitoring, and remediation.
• Monitor, troubleshoot, maintain, and improve the Microsoft environment while supporting tenant configuration, service health, security, licensing, and adoption of new Microsoft technologies.

• Administer and support Windows Server and virtual server environments, including VMware, Hyper-V, and related infrastructure.
• Support core infrastructure services including Active Directory, DNS, DHCP, file services, permissions, and authentication.
• Administer and support the organization's IPTV system, including channel configuration, receivers, and content delivery.
• Support and maintain infrastructure monitoring and alerting tools to monitor system health, availability, performance, and capacity.
• Administer and monitor enterprise file storage and server backup/recovery systems, including backup jobs, retention, backup validation, restore testing, and data recovery.
• Support Azure, AWS, and GCP cloud environments, as well as related infrastructure, connectivity, monitoring, and system integrations.

• Support system security and hardening, including vulnerability remediation, security configuration, MFA, Conditional Access, and endpoint security.
• Perform server and endpoint patching, software updates, and routine maintenance.
• Support technology lifecycle management, including hardware refreshes, operating system upgrades, software deployments, and system migrations.
• Participate in backup, disaster recovery, and business continuity activities, including testing and recovery validation.

• Execute routine infrastructure and Microsoft 365 changes in accordance with established change management processes.
• Assist with building, configuring, maintaining, and supporting development, test, and production environments.
• Participate in technology projects involving Microsoft 365, Entra , Active Directory, Windows Server, Intune, security, cloud services, and infrastructure.
• Participate in on-call rotation and provide technical support during games, special events, and other critical organizational activities as needed.
• Develop automation and administrative efficiencies using Power Shell and Microsoft…