U.S. Head of Corporate Communications

Kansas City, Missouri, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.

We’re seeking an experienced, hands‑on communications leader to define and drive the U.S. communications strategy for a global, privately held organization. The U.S. Head of Corporate Communications will lead all aspects of internal and external communications — including executive visibility, public relations, and crisis response — while building and mentoring a high‑performing team.

This role requires a visionary leader who can cast the long‑term vision, establish best‑in‑class communications infrastructure, and also roll up their sleeves to execute. The right candidate will have a strong grasp of business strategy, an instinct for storytelling, and the ability to navigate a decentralized organization with confidence and collaboration.

Strategic Leadership

• Develop and execute the U.S. communications strategy, aligned with global goals and business priorities.
• Define the voice of the U.S. business through consistent storytelling that reflects our purpose, culture, and impact.
• Partner closely with executive leadership to align communications, reputation management, and thought leadership initiatives.
• Build, grow, and lead a U.S. communications team — balancing immediate delivery with long‑term capability building.

Internal Communications

• Drive Associate engagement through clear, consistent, and inspiring communications.
• Oversee internal channels including the intranet, town halls, newsletters, and leadership messaging.
• Partner with shared services and business leadership to communicate company priorities, change initiatives, and cultural moments.

Executive Communications

• Serve as a trusted advisor to senior leaders on messaging, tone, and positioning.
• Lead development of executive speeches, thought leadership, media engagements, and internal visibility programs.
• Build executive visibility across internal and external platforms.
• Ensure consistent voice and storytelling across all leadership platforms.

Public Relations & External Communications

• Shape and execute a proactive earned‑media strategy to elevate the company’s reputation in the U.S. market.
• Manage external PR agency partners, ensuring alignment to strategic objectives and brand standards.
• Build strong relationships with national, trade, and local media outlets.
• Manage press releases, media opportunities, and issues response in coordination with global teams.

Crisis & Issues Management

• Lead crisis communications planning and response across the U.S., in partnership with legal, risk, and operations teams.
• Establish playbooks, protocols, and training for effective issue management.
• Provide clear, timely, and trusted guidance to leadership during high‑pressure moments.

Operational Excellence

• Manage communications planning, editorial calendar, and measurement systems to ensure consistent alignment across functions.
• Introduce data‑driven reporting on communication impact and engagement metrics.
• Partner with marketing, brand, and business development teams to maintain message alignment across audiences.

• 10+ years of progressive experience in corporate communications, including internal, external, and executive communications.
• Proven experience in team leadership — building and developing high‑performing communications teams.
• Strong writing, storytelling, and strategic thinking skills.
• Demonstrated success managing PR agencies and media relations.
• Experience in crisis communications and executive advisory support.
• Familiarity with decentralized or matrixed organizations.
• Insurance or financial services experience a strong plus.

• Visionary Leader:
  Sees the big picture and builds systems that scale.
• Hands‑On Executor:
  Comfortable…