IT Manager

About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award‑winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Annual Salary: $ - $ (Amount based on relevant experience, skills, and competencies.)

The main purpose of this job is to lead practices to eliminate work through automation, proactive identification of impacting issues, including iterative improvement to both quality and stability as a part of the daily work.

Responsibilities include the leadership and management of the Wealth Management, Commerce Financial Advisors and Capital Markets Application Team. The manager will be responsible to create a culture that provides timely performance feedback, mentorship needed to learn and grow team members, collaboration, partnership with business owners and highly responsive/effective team. The manager will lead practices to eliminate work through automation, proactive identification of impacting issues, including iterative improvement to both quality and stability as a part of the daily work.

As the manager you must be comfortable with retrospective learning along with being a champion of change as needed.

The manager will engage in and improve the whole lifecycle of services—from inception, through deployment, operation, and refinement. They will support services through activities such as system design consulting, integrating software and frameworks, automation creation, testing, capacity planning and implementation reviews. They will maintain stability by measuring and monitoring availability, latency, and overall system health. The manager will scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.

They will strive to utilize technical skills to maintain optimal system efficiency, productivity, and reliability. The manager will practice sustainable incident response.

• Engage in and improve the whole lifecycle of services—from inception, through deployment, operation, and refinement.
• Support services through activities such as system design consulting, integrating software and frameworks, automation creation, testing, capacity planning and implementation reviews.
• Maintain stability by measuring and monitoring availability, latency, and overall system health.
• Identify and lead changes to enhance team approach to troubleshoot, resolve, apply workarounds, and ultimately apply a quality permanent solution to resolve any technical issue.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Utilize technical skills to maintain optimal system efficiency, productivity, and reliability.
• Practice sustainable incident response.
• Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report’s individual needs.
• Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required.
• Communicate decisions, priorities and relevant information to team members effectively.
• Support budget management, planning and expenditure.
• Perform other duties as assigned.

• Strong knowledge of SQL Server and related database design,…