Operations Shift Supervisor - Facilities Services - 2nd shift; KC Headquarters

Operations Shift Supervisor - Facilities Services - 2nd shift (KC Headquarters)

HALLMARK – Because Connecting With Each Other Has Never Been More Important. For over 100 years, Hallmark has helped people connect and strengthen the relationships that matter most. Today, we’re building the next century of connection‑blending the warmth of in‑store experiences with the ease of digital innovation.

• Manage day‑to‑day operations that maintain the cleanliness, condition and functionality of the Hallmark headquarters facility.
• Meet or exceed departmental objectives by communicating job expectations.
• Provide performance management, including written and verbal feedback, coaching, & counseling as needed.
• Initiate, coordinate, and enforce systems, policies, and procedures.
• Assign work duties, establish priorities, monitor progress, revise schedules, and resolve problems.
• Maintain staff by anticipating personnel requirements and finding out‑of‑the‑box solutions.
• Participate in interviews, assess talent, and orient and train current and new hires.
• Act as a representative of Hallmark to direct and indirect reports.
• Be knowledgeable about company policies and compliance laws & regulations across environmental, safety, and HR areas.
• Perform other duties as assigned.

• High School diploma or GED or equivalent.
• Associate’s degree or a minimum of 3 years supervising direct reports.
• Experience with Microsoft Office Suite (Word, Excel).

• Bachelor’s degree.
• Experience in facilities management, corporate services, or logistics.
• Experience in Maintenance or HVAC preferred.
• Ability to lead, coach, and mentor teams.
• Strong organizational skills and attention to detail.
• Strong communication skills – includes both verbal and written.
• SAP knowledge and experience.
• Computerized Maintenance Management (CMMS) Work Order System experience.
• Project management experience.
• Ability to implement solutions that improve the status quo.
• Familiarity with Lean principles.

• This position requires working on‑site.
• It is a 2nd shift position. The work schedule is Monday – Friday, 3:30pm – 12:00am. Flexibility to work additional hours is required.
• Relocation will not be provided.

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc., and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of an Employment Agreement, an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I‑9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.