Retail Operations Leader

At Trane Technologies

TM  and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and  boldly go.

The Retail Operations Leader is responsible for the successful management and leadership of multiple Trane Supply stores (Kansas City, MO; Springfield, MO Lenexa, KS; Topeka, KS; Wichita, KS) including developing personnel, product representation, operational excellence and customer satisfaction.

What's in it for you:

Be a part of our mission!  As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future?

If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Thrive at work and at home:

* Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!

* Family building benefits include fertility coverage and adoption/surrogacy assistance.

* 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

* Paid time off, including in support of volunteer and parental leave needs.

* Educational and training opportunities through company programs along with tuition assistance and student debt support.

* Learn more about our benefits here!

Where is the work:

* Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office

* Safety Sensitive:
This role has been designated by the company as Safety Sensitive.

What you will do:

Customer-Facing 30%

* Drives profitable revenue growth by ensuring stores achieve their sales goals objectives.

* Maintains constant awareness of markets, competitor activities and problems within assigned area; recognizes trends that develop, makes appropriate recommendations as required including footprint.

* Works with the outside and inside sales associates to provide a coordinated, integrated effort for incremental growth

* Regularly visits personnel at all stores, may travel with sales personnel and meet with customers (as needed).

* Role-models engaging customer-facing behaviors and customer service.

* Leadership and Winning Culture 45%

* Effectively assesses, selects, onboards, develops and coaches strong, diverse team of different backgrounds and experiences to achieve performance goals and business results.

* Establishes work objectives and plans and manage distribution of work among managers and leads.

* Utilizes HR team and IR Talent Management System and processes to effectively work with team to establish goals, manage overall performance management, and ongoing development.

* Works with General Manager regarding performance reviews, performance issues, recommended promotions and salary/wage increase.

* Establishes leadership cadence for team including communication and community events to help build engaged team.

* Leads recognition, informal and formal for store associates including ongoing individual recognition and recognizing successes.

* Participates in different team and community involvement activities.

* Operations (25%)

* Lead operational excellence across stores in partnership with Regional Retail Excellence Leader.

* Ensures compliance with standard work and quality standards of all parts operation processes and functions required for effective and efficient execution of business objectives and customer satisfaction are met.

* Leads efforts on compliance with Company safety programs. procedures; conduct safety audits; ensure required training compliance and conduct safety training as needed and reinforce a strong safety…