Field Service Technician - Automation Packaging Machinery
Listed on 2025-12-03
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Manufacturing / Production
Manufacturing Engineer, Maintenance Technician / Mechanic, Automation Engineering, Electrical Engineering
Field Service Technician - Automation Packaging Machinery
Join to apply for the Field Service Technician - Automation Packaging Machinery role at Texwrap, a Pro Mach Product Brand
Do you love to travel? Passionate about serving as a brand ambassador? Feel fulfilled by solving technical challenges? Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations. We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you are energized by providing best‑in‑class customer experiences and strive for advanced technical skills, we want to talk to you.
Responsibilities- Troubleshoot, identify root causes, and solve operational issues associated with shrink wrap and bundling machinery in house and at customer locations.
- Installation and startup of systems, including systems integration with other OEM equipment in the field.
- Train appropriate personnel in the field and in‑house on proper setup, operation, maintenance, and repair of equipment.
- Perform extensive mechanical and electrical modifications including PLC program modifications, kit installations and servo drive reconfigurations.
- Submit reports on machine and system installations, warranty repairs, overall performance levels, problems, and product improvement or enhancement opportunities to the service manager for follow up.
- Submit accurate and timely expense and time reports.
- Communicate daily with the service coordinator to ensure all field issues at hand are completed and approved by the customer.
- Minimum of high school diploma.
- 5 years' experience repairing and troubleshooting of packaging equipment. Experience must include extensive Allen‑Bradley PLC, servo, and HMI programming.
- A 2‑year degree or certificate in Industrial Automation or Industrial Electronics is highly desired.
- Experience with Allen Bradley and Emerson.
- Experience with HMIs and Temperature controllers.
- Previous experience with packaging equipment and conveyor systems preferred.
- Travel experience required.
- Solid knowledge of mechanical, electrical, and pneumatic components.
- Strong communication skills, both written and oral.
- Allen‑Bradley Compact Logix/Micro Logix programming/editing capabilities.
- Allen Bradley Panel View HMI programming/editing capabilities.
- Familiarity with servo systems and motion controls, particularly Allen‑Bradley, is a strong advantage.
- Ability to travel domestically and internationally up to 90%. Weekends when necessary.
There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a Pro Mach employee, you receive more than just a paycheck.
Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!
Hourly Rate Range: $30.00-$45.00 per hour.
Texwrap Known as the industry innovator, Texwrap holds patents on some of the most significant breakthrough technologies in the shrink wrapping and bundling business. Texwrap produces automatic shrink wrapping systems, L‑bar sealers, side sealers, tunnels, infeed solutions, and conveyor systems for the food, bakery, industrial, mailing, pharmaceutical, nutraceutical, retail, printing, and publishing industries. Texwrap also manufactures the Tekkra line of shrink bundling systems.
As part of the Pro Mach End of Line business line, Texwrap helps our packaging customers protect and grow the reputation and trust of their consumers.
Pro Mach is a family of best‑in‑class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and…
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