Volunteer Coordinator

Volunteer Coordinator

Catholic Charities of Kansas City‑St. Joseph is a nonprofit organization dedicated to creating pathways out of poverty and fostering self‑reliance through compassionate care and social service. Volunteers play a central role in supporting our mission and outreach efforts.

This role coordinates volunteer services to engage the community, meet client and agency needs, and support fundraising efforts. The position is 100% in‑office with flexibility for evening or weekend community events and is not eligible for remote work. Salary range: $45,000 – $52,000.

• Collaborate with program and agency directors to identify volunteer needs and tasks.
• Develop and maintain volunteer job descriptions.
• Recruit volunteers from partner parishes, organizations, and the broader community.
• Recruit and oversee Lead Volunteers who coordinate other volunteers.
• Conduct outreach and background checks, orienting volunteers to organizational policies.
• Provide hands‑on training and support for volunteers performing their tasks.
• Partner with Development to staff special events and direct volunteers during these events.
• Track volunteer outcomes using management software and generate reports.

• Manage issues or concerns arising with volunteers and staff.
• Assist program directors in determining volunteer needs for their initiatives.
• Maintain inclusive and respectful working relationships with volunteer staff.
• Plan and implement annual Volunteer Appreciation events.
• Recruit volunteers through internet resources, social media, and community outreach.

• Participate in agency and community networking.
• Execute the annual Christmas adopt‑a‑family program.
• Represent the agency at community or parish events, presenting programs, raising funds, recruiting volunteers, and promoting food drives.
• Perform additional duties as assigned by Human Resources, the Chief Administrative Officer, or the CEO.

• High school diploma required.
• Associate’s degree or at least 3 years of nonprofit or volunteer management experience preferred.
• Degrees in human services, liberal arts, theology, pastoral ministry, or related fields may also be considered.

• Independent, self‑directed work with excellent multitasking ability.
• Proficiency with volunteer management software and online recruitment tools; prior experience with Volgistics is preferred.
• Flexibility to work evenings and some weekends for events and outreach.
• Strong organizational, written, and verbal communication skills.

• Lift up to 10 lbs, reach laterally and/or above shoulders.
• Perform stoops, kneels, crouches, and other movements throughout the office and food pantry/warehouse.
• Extensive keyboard use and face‑to‑face communication.
• Drive a vehicle to community events and parishes.
• Sit for extended periods (up to 2+ hours) primarily in front of a computer or screen.
• Maintain average vision adequate for computer work and driving duties.