Cashier, Retail

Position: Cashier -

Cashier

Position Objective:
To assist customers in their shopping experience by processing sales transactions in the most efficient, friendly, and courteous manner possible.

Job Details

Reporting Structure:
This position formally reports to Office Manager.

Status:
This is a non-exempt position.

Knowledge Essential Knowledge

• A valid liquor license must be obtained prior to first day on the job (if applicable).
• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.

Non-Essential Knowledge

• A high school diploma or equivalent is preferred.

Skills

None specified.

Essential Job Functions

• Accurately receive and process payment for purchases by various methods, including cash, check, gift cards, credit and debit cards, use of coupons, or other approved payment options.
• Follow documented procedures to correctly process payment for purchases involving government assistance programs.
• Accurately issue customer receipts and change due to customers.
• Accurately process all payment types, such as cash, checks, WIC, food stamps, coupons and other payment methods.
• Identify products by PLUs, scale, and/or produce number.
• Operate electronic cash registers, scanners, check verification equipment and overhead intercom system.
• Utilize proper bagging and cashiering techniques to minimize product damage, maximize efficiency and reduce shrink.
• Ensure the front end is always clean and displays a professional overall appearance for customers.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
• Know and implement the Cosentino Customer Service Standards.
• Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Know your store’s items, procedures and policies so that you can accurately and courteously answer customer questions.
• Able to operate, clean and maintain all equipment safely and competently.
• Meet or exceed productivity standards to produce desired team and individual results.
• Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrates the basic math and reading skills required for the position.
• Know and comply with all governmental regulations regarding weights and measures, alcohol and tobacco sales, and government food assistance programs.

Non-Essential Job Functions

• If directed to do so by your Office Manager or Store Director, step in to train new cashiers as part of the orientation and training process.
• Promote sales by suggesting additional products or services.
• Return customer’s unwanted items to the shelf or the department to be re-stocked.
• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Physical Abilities Essential Abilities

• Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 10 lbs.
• Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 25 lbs.
• Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
• Occasionally lifting and carrying up to 30lbs., to a height of 36 inches.
• Bending and squatting, at times all the way to floor level.

Non-Essential Abilities

• Climbing a ladder, possibly up to 5ft.

Seniority level

Entry level

Employment type

Part-time

Job function

Other

Industries

Food and Beverage Services

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