Field Account Executive, Springfield; Hybrid

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.

We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

The Account Executive role is a field sales position working with customers within the college and universities market to offer digital learning solutions in the Springfield, Missouri territory. The goal of this role is to grow your territory through sourcing/closing new business with a high level of customer engagement. We are looking for a professional with experience working with customers or students, a digital aptitude, motivated by goal achievement, desire to collaborate with diverse thoughts, audiences, and team, and a passion for education.

Ideal candidates are located in Springfield, Missouri or the surrounding area. We offer a company car, and during busy season expect travel in the field 4 days per week where you will be walking across campus and may be standing for long periods of time to engage with customers. This role works remotely from home when not in the field.

You will be supported with clear goals and expectations, regular coaching, opportunities to build and strengthen your sales capabilities, internal resources and sales support, and a team of dedicated sales and marketing professionals passionate about education.

• Plans, organizes, and prioritizes sales activities to achieve sales targets

• Uses Salesforce to develop and maintain opportunities pipeline for every account in assigned territory

• Creates and implements strategic plans for opportunities through resource management and internal collaboration

• Develops product knowledge and digital skills for sales calls, presentations, and delivery of digital courses

• Collaborates with the Customer Success team to support instructor course set-up and student course access to drive digital activations and usage

• Builds itineraries and daily plans that effectively address territory priorities and optimizes customer engagement

• Achieves and/or exceeds established sales targets by promoting Cengage solutions to customers

• Conducts sales calls with decision makers to identify needs, propose solutions, and establish relationships

• Represents all product offerings and platforms across disciplines for the territory

• Collaborates internally with account partners to implement institutional sales strategies and ensures complete coverage of all Cengage solutions for an account

• Partners with Customer Success teams for digital customer course builds, training, and implementation

• Confirms and communicates details with customers on options to access Cengage content in use at each account

• Develops relationships with channel partners to coordinate shared delivery of content and gain understanding of campus initiatives

• Uses data to identify priorities for allocation of time and resources

• Continues ongoing updates and maintenance of Salesforce

• Handles travel, business and sampling budgets effectively

• Provides clear, timely communication and accurate reporting

• Exhibits digital proficiency with internal systems and when sharing Cengage solutions

• Minimum 2 years of customer facing or education/training experience with track record of success, including Associate’s or Bachelor's degree or minimum of 5 years of related experience with High School…