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Account Administrator, Certificate Management

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: HUB International
Full Time position
Listed on 2026-09-29
Job specializations:
  • Sales
Job Description & How to Apply Below

Account Administrator

This is a hybrid role, requiring three days per week in the office.

HUB International is a leading global insurance broker, offering a comprehensive range of property, casualty, risk management, life and health, employee benefits, investment, and wealth management solutions. With more than 650 offices and over 22,000 employees across North America, we are committed to helping individuals and businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients.

Primary Role:

As an entry level Account Administrator in our Cert Secure department, you will be responsible for assisting Account Managers, Account Executives and Risk Consultants with the servicing of assigned Commercial Lines Cert Secure accounts in accordance with the practices, policies, and procedures of the Company as they apply to certificate management.

Duties and Responsibilities:

  • Conduct business from a professional standpoint and willingness to learn
  • Assist Account Manager with servicing of Cert Secure clients
  • Assist with set-up of new Cert Secure clients in certificate management system
  • Assist with certificate of insurance data extraction and audit processes
  • Assist with review of contract regarding insurance requirements for certificate compliance
  • Input/maintain data on account management system and ancillary systems as required
  • Other responsibilities as assigned by Account Manager
  • Attends industry related continuing education training and courses.
  • Follow HUB Broker Standards

Key

Competencies:

  • Team Work – Supports all organizational departments in a collaborative effort for everyone to succeed.
  • Written Communication - Writes clearly and informatively;
    Edits work for spelling and grammar;
    Varies writing style to meet needs;
    Presents numerical data effectively;
    Able to read and interpret written information.
  • Initiative – Volunteers readily;
    Undertakes self-development activities;
    Seeks increased responsibilities;
    Takes independent actions and calculated risks;
    Looks for and takes advantage of opportunities;
    Asks for and offers help when needed.
  • Quality Management – Demonstrates attention to detail.
  • Project Management – Ability to work with a team and adhere to deadlines

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience and

Education:

  • 3 Years of administrator related work experience (Insurance Industry experience preferred)
  • High School diploma or equivalent
  • Bachelor's degree preferred
  • P&C License required or able to obtain within 60 days from hire

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand;

walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.

Other Requirements:

Must hold a valid Driver's License

Dependable transportation

Communication/Language

Skills:

  • Abili…
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