Security Lead Events PT

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Join to apply for the Security Lead Events PT role at ASM Global

T-Mobile Center is Kansas City’s home for live entertainment and sporting events. Anchor to more than $6 billion of reinvestment in a revitalized downtown Kansas City, the award winning venue has welcomed more than 9 million guests attending over 950 events. Having exceeded attendance and financial projections in each year since opening in 2007, T-Mobile Center is a unique public/private partnership between ASM and the City of Kansas City, Mo.



Job Summary :

The Event Security Lead is responsible for the safety & security of T-Mobile Center patrons, employees, and assets. Responsible for the performance & conduct of all security officers assigned to the watch.

Essential Duties:

• Complete all assigned tasks within the guidelines and deadlines set by department managers.
• Works with department managers to properly assist with part-time team members and other areas assigned during events.
• Assists managers with encouraging staff to perform at quality levels of the performance, conduct & effectiveness of the entire security team as a cohesive unit assigned to the site.
• Assist with maintaining a professional appearance of the entire security team including those temporarily assigned to the site. Being available and approachable with questions/concerns about uniform policies.
• Responsible for the quality and accuracy of the logs and incident reports generated at T-Mobile Center.
• Responsible for the security and proper control of the lost & found items turned in to the Security Department at T-Mobile Center.
• Interact with T-Mobile Center patrons, vendors & employees in a courteous and professional manner.
• Ensure part-time team members have the equipment and tools necessary to perform jobs accurately and efficiently, via regular communication with the department manager.
• Comply, implement, and adhere to all legal & ethical instructions given by Security Management.
• Effectively and calmly interact with angry or emotional employees and guests.
• Apply principles of logical thinking to a wide range of intellectual and practical problems to successfully perform and direct varied & complex tasks.
• Perform a variety of duties often changing from one task to another of a different nature without the loss of efficiency or composure.
• Comply with & adhere to all the department’s performance, conduct & attendance standards.
• Interact with T-Mobile Center guests, vendors, & employees in a courteous & professional manner including a guest service level of care.
• Dependable and able to work scheduled shifts, extended or irregular hours including nights, weekends, and holidays as needed.
• Contributes to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness, and helping to develop and maintain a positive work environment.
• Other duties as assigned.

• A minimum education level:
  High School Diploma or its equivalency
• Two (2) years prior security experience, preferably in sports/entertainment.
• Ability to accept responsibility for the performance & conduct of the event security team assigned to the site.
• Ability to exhibit leadership qualities, motivate staff & lead by example.
• Proven ability to maintain good business relations with all levels of staff.
• Ability to effectively make sound judgments, manage crises, and work under pressure without loss of composure.
• Ability to memorize, recollect and quickly retrieve relevant information.
• Ability to communicate, comprehend and follow directions effectively in English.
• Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.
• Ability to maintain patron, employee, and company confidentiality.
• Must be able to maintain a Security Commission License.
• Ability to efficiently maneuver around the venue frequently, walking and/or standing 8-12 hours per shift as well as the ability to kneel, climb, bend, or balance.
• Ability to move and lift materials and equipment up to 45 lbs.
• Able to be exposed…