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Supervisor - Surveillance
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-10-13
Listing for:
Bally's Interactive
Full Time
position Listed on 2026-10-13
Job specializations:
-
Security
Security Officer
Job Description & How to Apply Below
- Provide daily supervision, training, coaching to the Surveillance team, Observes the facility through the pan, zoom, and tilt cameras and records all pertinent activity on the Surveillance system.
- Records and reports questionable activity for review.
- Conducts observations of the gaming areas, as directed.
- Responsible for the detection of cheating, theft, and other illegal activities.
- Prepares daily logs of all pertinent activity.
- Logs and marks video clips and stores them in one of several repositories on the Surveillance system.
- Observes the facility entrances, the cashiers' cage, vaults, and count rooms.
- Observes and verifies chip fills and kiosk cassette fills.
- Makes timely notification to appropriate management, supervisors, and the Division of Gaming Enforcement.
- Monitors Security radio transmissions.
- Monitors Slots Management.
- Coordinates response to hold-up alarms.
- Provides exceptional customer service.
- Works safely, following all established safety rules and regulations.
- Communicates effectively with co-workers, supervisors, and guests.
- Follows all relevant policies and procedures.
- Performs other duties as assigned.
- Must possess computer proficiency in Microsoft Office products.
- Must be able to transfer video clips to CD’s or hard drives.
- Must be able to operate digital systems.
- Must possess good analytical, problem-solving, critical thinking, and decision-making skills.
- Must be able to report to work on time as scheduled.
- Must be able to work weekends, holidays, and nights as needed.
- Must be able to successfully pass a background check and receive a license from the Missouri Gaming Commission
- Must present an overall professional appearance and report to work in appropriate attire.
- Must be able to learn specific job duties and complete detailed work assignments and maintain knowledge of basic concepts and techniques.
- Must be able to speak, read, and write English.
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