Telecom Infrastructure Technician - UMKC Information Services

Telecom Infrastructure Technician - UMKC Information Services

University of Missouri—Kansas City (UMKC) is seeking an organized and patient individual to support faculty, staff, students, and community through exceptional customer service and technology support. The role is fast—paced, often time‑sensitive, and requires multitasking skills.

• Install, terminate, test, and repair wiring, equipment, and peripherals for switched and non‑switched services (voice, data, video).
• Install telecommunications systems, equipment, and peripherals.
• Interpret written and verbal requests, coordinate work with customers, and complete all required documentation.
• Perform on‑call duties outside normal operating hours when required.
• Use desktop software, including internally‑developed software, Microsoft Office, e‑mail, and telecommunications system interface/configuration software.
• Program and repair operations on campus telephone and emergency alert/phone systems.
• Perform mechanical and fusion splicing operations on campus fiber optics.
• Renovate existing and construct new telecommunication rooms.
• Locate all university telecommunications infrastructure/outside plant as part of the Missouri One Call program.
• Design, deploy, and maintain campus security camera systems.

• High school diploma or equivalent required; bachelor’s degree and/or 2+ years work experience where comparable knowledge is acquired.
• 2 years of telecommunications experience (design, deployment, maintenance, and repair).
• Fundamental knowledge of low‑voltage systems: voice, data, security, access control, grounding/bonding, and life safety.
• Ability to collaborate and operate in a team environment.

• Lift up to 100 lbs.
• Use hand and power tools.
• Carry ladders (4‑ft A‑frame to 14‑ft extension) and work from ladders comfortably up to 28 ft.
• Operate motorized lifts, bucket trucks, etc.

• Copper termination, testing, and labeling.
• Fiber termination, testing, and labeling.
• Voice & data experience.
• VoIP installation and programming.
• Elevator and fire alarm voice programming.
• BAS, DAS installation and maintenance.
• Card access.
• Paging.
• OSP fiber and copper, aerial fiber and copper.

Up to $25.00 per hour commensurate with experience, education, and internal equity. Sign‑on bonus up to $8,000 for qualified candidates.

Full‑time benefits include medical, dental, vision, retirement, paid time off, disability, parental leave, caregiver leave, and educational fee discounts for all UM System campuses.

Open until filled. Review of applications will begin immediately.

Full‑time.

The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Office of Equity & Title IX at 816‑235‑6910.

Applicants must be authorized to work in the United States. The University will not sponsor employment visas for this position.