Commercial Kitchen Equipment Service Technician

Commercial Kitchen Equipment Service Technician

Tri Mark USA is the country’s largest provider of design services, commercial equipment, and food service supplies. Headquartered in Massachusetts, we combine design, installation, and after‑sales service for restaurants, stadium concessions, hospitals, and cafeterias.

As a Service Technician, you will be the go‑to expert who keeps our customers’ equipment up and running. Depending on experience, you will be hired at the Associate, Service, or Senior Technician level. You will lead installations, handle maintenance and repairs, and ensure every fryer, oven, and fridge runs like clockwork.

• Diagnose, repair, and install a wide range of commercial kitchen equipment—including refrigeration, cooking, and dishwashing systems.
• Handle on‑call rotation and complex troubleshooting with confidence.
• Maintain company vehicle, tools, and parts—keeping them organized, safe, and ready for action.
• Lead and follow safety protocols to ensure every install and repair meets manufacturer standards.
• Use company tablet to document work orders and service reports accurately.
• Collaborate with customers, manufacturers, and sales representatives to deliver top‑notch service.
• Mentor junior team members or learn from experienced technicians based on your level.
• Bring creative thinking to challenging repair situations and know when to call for reinforcement.

• Associate Technician:
  Entry‑level with mechanical aptitude and a willingness to learn.
• Service Technician: 1–2 years of experience servicing or installing commercial kitchen or refrigeration equipment.
• Senior Service Technician: 3+ years of advanced, hands‑on experience leading complex installations and mentoring others.
• Technical or trade school training preferred, especially in refrigeration.
• Valid driver’s license and clean driving record.
• Strong communication skills and ability to work independently.
• Travel up to 25% for training.
• Pass background check and drug screen.

• Lift up to 75 lbs. safely.
• Stand, bend, kneel, crawl, and climb as needed.
• Use hands and tools with precision and care.

• Company vehicle or truck, cell phone, and all required tools and materials.
• Portal‑to‑Portal pay with 401(k) match and bonus opportunities.
• Hands‑on manufacturer training, tuition reimbursement, and CFSP prep programs.
• Medical, Dental, Vision, pet & legal insurance, and paid time off.
• Career growth paths from Associate to Senior Technician and beyond.

We live by our I.C.A.R.E. values—Integrity, Customer Service, Accountability, Respect, and Excellence. We are committed to diversity, inclusion, and belonging and provide equal employment opportunities to all employees and applicants.

Tri Mark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, gender identity, or other protected class.