Case Manager - Supportive Services Families; SSVF

Overview

Our History:
In 1879, Father Bernard Donnelly established Mount St. Bernard’s Orphanage in Kansas City. Catholic Charities empowers at risk people to create a pathway out of poverty by alleviating their immediate crises to create stability; then providing robust support to lift them to dignity and self-reliance. Today, millions of lives have been transformed, in the communities we serve. We have office locations in the Kansas City metro-area, St.

Joseph, Missouri, a Food Pantry in Kansas City and another in Cameron, Missouri, while serving a 27-county region.

Our Culture/Mission Characteristics:
While Performing Job Duties, Staff Will follow Catholic Social and Moral Teachings, work collaboratively to achieve goals, respect the diversity of talents and gifts of others, and demonstrate compassion and commitment for helping others improve their own lives. Mission:
Helping people move to a better life through hope-filled care, services, and advocacy;
Vision:
By lifting people in need to the dignity of self-reliance, our communities will become one human family. Values:
Hope/Faith, Trust, Commitment, Collaboration.

This position provides case management and supportive services to Veteran households for the Supportive Services for Veterans and their Families (SSVF) program, including delivery of Rapid Resolution, Rapid Rehousing, and Homeless prevention to eligible Veterans. This position is responsible for providing short-term Strengths Based Housing Case Management services for the Veterans Program, funded through the VA Supportive Services for Veteran Families.

This position pays $45k annually.

Staff Training

• Complete Employee training as set forth in Paylocity for new personnel.
• Complete HMIS System training for Well Sky and Case worthy.
• Complete Squares training as set forth in our SSVF program manual.
• Complete ETO (Efforts to Outcomes) training within the first month of employment.
• Attend in-service training, VA training and outside conferences/workshops.
• Attend supervisory meetings at least monthly.
• Complete Rapid Rehousing and Homeless Prevention screening training.
• Job Shadow with other staff members to learn the process of the position.

Screening Process

• Complete Rapid Rehousing and Homeless Prevention screenings per eligibility requirements within 24-48 hours of request. Screenings will result in approval, prioritization or denial.
• For all denials or ineligible screenings, provide and document appropriate supportive services referrals.

Intake And Assessment Functions

• Provide participant orientation on program requirements and participation rights and informing of Veteran rights.
• Assess eligibility for veterans regarding mainstream benefits, such as SSI/SSDI, VA disability, food stamps, LIHEAP and other supportive services.
• Obtain required enrollment documentation:
  Veteran status, household income, referral needs, housing barriers, mental/health needs and safety concerns.
• Conduct thorough interviews with the potential participants emphasizing their responsibility for participation in the strength-based model of case management which includes housing stability plan, and goal plan with the client.
• Maintain a file on each participant that includes eligibility documents, screening documentation, housing stability plan, budget, leases, landlord information, ROI’s (Release of Information), case notes documenting action taken, progress, challenges, and follow up, and all required agency documents.

Strength Based and Housing First Case Management

• Provide Strength based case management, progressive engagement and supportive services to eligible Veteran households for the SSVF program, including delivery of Rapid Resolution, Rapid Rehousing and Homeless Prevention Services, Health Care Navigation, Legal referrals, Financial Literacy, Life Skills, Employment services and returning home.
• Provide interventions to Veteran households in need and/or with barriers such as Veterans with mental illness, substance abuse disorders, serious mental conditions, domestic violence, etc. This may include participants on probation and parole, and/or registered sex offenders.
• Document progress notes, goals, actions and interventions as needed.
• Conduct office and in home visits with Veterans as needed.
• Maintain contact with participants 30 days, 60 days and 90 days after discharge for purposes of follow up, outcome tracking and follow-up services.
• Assess and provide emergency/financial assistance in accordance with program policy and procedures, in order to obtain/maintain permanent housing per the housing stability plan.
• Develop landlord engagement and outreach to available landlords to pool a safe and affordable rental property.

Housing Stability Case Planning

• In collaboration with Veteran household, assess and develop housing stability plan addressing the needs of the client, client goals, action steps, case management interventions, progressive engagement and referrals and monitor the progress.
• Housing…