Emergency Assistance Case Worker @ Northland Corp
Listed on 2026-10-11
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Social Work
Community Health, Human Services/ Social Work, Family Advocacy & Support Services, Community Support Services
Emergency Assistance Case Worker @ Northland Corp
#K034-29503
Position TypeFull-time
Job DescriptionJob Objective : Effectively addressing immediate client needs, supporting stability, and fostering resource connections through collaboration with community partners, ultimately contributi ng to long-term stability .
Essential Functions:
- Assess rental, utility, and support needs for individuals and families by de termining their eligibility through scheduled appointments, interviews, contact with third
-party sources, and evalu ating and verifying all information. - Assist clients in completing applications for rent, utilities, food pantry , assistance , including seasonal programs, Christmas sign-ups, etc.
- Provide financial assistance and connect clients to additional community resources as needed
- Maintain accurate and up-to-date records of all financial assistance activities.
- Ensure compliance with documentation standards and reporting requirements for funding purposes.
- Manage and coordinate the food pantry, including inventory levels, distribution, determining shortages, and reporting monthly stats to Corps O fficer, and Kansas City Areas Command staff, etc.
- Inputting client service data into the MAAC link for accurate assistance records and statistical reports.
- Make community referrals and act as a liaison between clients and agencies to advocate for the best outcomes.
- Establish and cultivate professional community agency relationships with other helping agencies in the community .
- Attends monthly meetings, professional development sessions, and other community meetings as assigned.
- Submit monthly statistical reports of all financial assistance transactions to the Corps Officer and Kanas City Area Command staff for entering in TSA Stat System .
- Refer clients to the Corps Officer in times of spiritual need .
Minimum Qualifications:
Education :
High School diploma. A minimum of two years of college work in Human Services, with a bachelor’s degree, is preferred. A combination of training, education, and experience equivalent to the knowledge base as achieved by the above standard is acceptable and at the Corp Officer discretion
Experience :
Two years ’ experience working with low income and minority populations
Certifications/Licenses :
Must complete The Salvation Army’s Caseworker Certification
Skills/Abilities :
- Must have positive interpersonal relations skills
- Ability to operate essential office equipment including telephone, personal computer, copier, fax and scanning equipment
- Must possess and demonstrate the ability to communicate effectively, orally, and in writing
- Must have the ability to work independently and with other staff members
- Must have the capacity to relate to people with dignity and res pect in a non-judgmental manner
Supervisory Responsibility: None
Physical Requirements: Include speaking, hearing and vision ability; manual dexterity; lifting, pulling and pushing materials up to 25 pounds; bending, squatting, and walking; sitting up to five hours per day; standing up to two hours per day . Reasonable accommodation may bemade to enable individuals to perform the essential functions of this job.
Travel : T ravel to meetings and conferences as required by the Corps Officer ; o ccasional out of town travel to meetings and conferences; overnight stay may be required
Driving: Must possess a valid driver's license from the state in which you reside . Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.
Working Conditions: Work performed in a typical office environment .
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to…
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