Warehouse Supervisor

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We are problem solvers driven by curiosity and creativity, working together to meet customer needs and support our community.

The Warehouse Supervisor is responsible for supervising company strategy related to domestic, international, VAS and cartage freight warehouse operations through an understanding of industry trends and best practices. Work with international, domestic and cartage operations staff and internal AIT functions to provide the best overall warehouse service.

• Support warehouse operations staff in the day‑to‑day activities of Domestic, International, Pick Pack and Ship, and Cartage Freight Warehouse and Department personnel.
• Meet directly with local warehouse supplier/tools/equipment providers through all communication levels (email, phone, meeting, provider site visits). Utilize negotiation and communication skills to obtain desired results.
• Develop an AIT baseline of operations and benchmark to industry standards for AIT logistics areas such as warehousing for domestic, international, and “Pick Pack and Ship,” helping to identify opportunities for cost and service improvement.
• Supervise and oversee daily domestic service and operations activities as it relates to cartage, freight movement and dispatch pickup/delivery quotes.
• Provide an effective warehousing system that delivers a high level of service to both external and internal customers. Identify opportunities within the affected areas and partner with Terminal/Station Manager to implement new solutions through project management protocols and elimination of constraints.
• Review and suggest changes to permanent and temporary staff as needed to ensure the warehouse department is able to meet company goals.
• Achieve warehouse expense goals by working with various AIT internal groups to develop, implement and monitor warehousing logistic metrics.
• Ensure a safe working environment through consistent practice of safety programs and procedures.
• Other duties and responsibilities as the business deems necessary.

• A team player who works well with others – being respectful to our teammates is a Core Value.
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role.
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture.

• High School diploma and/or GED required.
• Must be familiar with Warehouse (Pick, Pack and Ship), domestic, international and cartage freight forwarding warehousing services.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Proficiency in WMS – 3PL Central.
• Must possess clear written and verbal communications.
• Organize and write procedures in a logical/methodical manner.
• Good time management skills.
• Excellent attention to detail.
• Ability to maintain confidential information.
• Maintain satisfactory attendance.
• Adhere to company policies, programs, and work rules.
• Perform work in a timely manner.
• Highly motivated, self‑directed, and results driven.
• Detail oriented with strong organizational skills.
• Able to take direction and follow through multi‑step project steps/procedures consistently.
• Proven track record of successfully managing multiple priorities in a fast‑paced work environment.

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10–20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6…