Senior Analyst Business Architecture

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Sun Life embraces a hybrid work model that balances in‑office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office.

As a Senior Analyst, Business Architecture – Business Transformation, you will support the analysis, design, and optimization of business processes to improve efficiency and performance. This role partners with business leaders and project teams to support process improvement, change management, and automation initiatives that drive sustainable business outcomes.

• Support process improvement and change management initiatives across the organization
• Conduct interviews and working sessions to understand business processes and requirements
• Analyze data to identify gaps, risks, and improvement opportunities
• Develop business requirements, process maps, flowcharts, and future‑state models
• Synthesize findings into clear recommendations outlining value, risks, and implementation considerations
• Collaborate with project teams and stakeholders to design and implement process and technology solutions
• Identify opportunities for process automation and system integrationnt>
  • Monitor and evaluate the effectiveness of implemented solutions

• Ability to work with a diverse range of people
• Bachelor’s degree or equivalent relevant experience
• 3+ years of experience in business analysis, business architecture, or process improvement
• Experience with process mapping, requirements gathering, and stakeholder management
• Knowledge of change management and continuous improvement practices
• Strong analytical, problem‑solving, and communication skills
• Ability to work independently while collaborating across teams

$76,300 – $114,500. The salary range is competitive nationwide and may be adjusted based on unique skills, qualifications, experience, education, and geographic location. In addition to the base salary, this position is eligible for a discretionary annual incentive award based on individual performance and overall business performance.

We prioritize your well‑being with comprehensive benefits, including generous vacation and sick time, market‑leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer‑funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth.

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We encourage applications from qualified individuals from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We will make reasonable accommodations to the known physical or mental limitations of otherwise‑qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email  to request an accommodation.

Job Category:
Business Analysis – Process

Posting End Date: 29/01/2026

Seniority level:
Not Applicable

Employment type:

Full‑time

Job function:
Research, Analyst, and Information Technology

Industries:
Financial Services and Insurance