Social Services Designee

Responsible for identifying psycho-social situations, establishing goals for the highest practicable level of well-being and serving as a liaison between residents, families and community resources.

• Participates in initial admission screenings, identifying needs, and meeting with family members. Participates as a member of the interdisciplinary team with care plan development.
• Completes social history upon admission to ministry.
• Acts as a liaison and resident advocate by addressing any issues and concerns that may arise among residents, families, staff and outside resources i.e. Department of Aging, Social Security Administration, Medicaid, Ombudsman, etc.
• Facilitates individual and family meetings as needed or prescribed in the plan of care.
• Maintains appropriate documentation in the clinical and business records per ministry policy.
• Other duties as assigned.

N/A

• High school diploma or equivalent required.
• Minimum of one (1) year demonstrated successful experience in working with a frail or elderly population preferred.

• Current, unrestricted driver’s license in the state of employment.
• Social Service Designee certification required upon hire, or obtain within ninety (90) days of employment.

• Must possess strong collaborative, interpersonal, organizational, multi-tasking, verbal and written communication skills, and a desire to create a high-performance, effective team that can produce consistent, demonstrated results.
• Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers and ministry leadership.
• Competencies needed include strong interpersonal relationship skills, detail oriented, ability to work in collaboration with others, demonstrate a high degree of integrity and personal commitment, possess strong analytical skills, be able to work independently and manage multiple deliverables simultaneously.
• Ability to function in a matrix environment and demonstrate a passion to succeed, be self-motivated, dependable, committed, and willing to see a project through to its conclusion.
• Working knowledge and proficiency with Microsoft Office is required.

Catholic Care Center fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, coworkers, and guests:

• We greet residents, employees and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees and guests feel important.
• We ask “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

Catholic Care Center employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness:
Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.…