Direct Services Supervisor - State Prog Admin Supervisor

Working Title:
Direct Services Supervisor

Job Class:
State Prog Administrator Supervisor

• Job
• Location:
  
  Park Rapids, MN
• Full/Part Time:
  Part-Time
• Regular/Temporary:
  Unlimited
• Who May Apply:
  Open to all qualified job seekers
• Date Posted: 09/30/2026
• Closing Date: 10/20/2026
• Hiring Agency/Seniority Unit:
  Department of Natural Resources
• Division/Unit: DNR Parks and Trails Reg 1 / Itasca State Park
• Work Shift/
  
  Work Hours:
  
  Varies
• Days of Work:
  Varies
• Travel Required:
  
  Yes;
  Occasional
• Salary Range: $27.72 - $40.23 / hourly
• Classified Status:
  Classified
• FLSA Status:
  Mixed - Rotates between Non-exempt and Exempt-Executive each year
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• Designated in Connect 700 Program for Applicants with Disabilities:
  Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Established in 1891, Itasca is the oldest state park in Minnesota and one of the first state parks in the country. Home to the Headwaters of the Mississippi River, the park is one of the top tourism attractions in the Upper Midwest. Itasca State Park operates 7 days a week with visitors on-site 24 hours a day year-round.

Itasca State Park is currently seeking a Direct Services Supervisor within the Food Service Operation at Itasca State Park. The position supervises 30+ direct service employees and lead workers, with regular duties including hiring, training, and mentoring staff in customer service, food and beverage preparation, and point-of-sale operation; maintaining inventory and ordering supplies; and working with line staff at food service locations.

The position is an integral member of the Itasca Food Services Management Team overseeing all food services within the park including the Douglas Lodge Restaurant, Mary Gibbs Café, catering, and special events. Days and times of work vary and include evenings, weekends, and holidays. This position is full-time 40 hours per week, May through October and part-time 32 hours per week November through April.

The Itasca Food Services Operation meets the needs of nearly 600,000 annual park visitors, 1,400 daily overnight guests, and local communities, including Bemidji and Park Rapids.

Responsibilities Include But Are Not Limited To

• Exercise supervisory authority over the Itasca State Park Food Services operations so that applicable labor agreements and plans are equitably administered and employees under their supervision effectively perform assigned job duties to achieve the annual objectives Itasca State Park.
• Exercise administrative responsibilities and authority over Itasca State Park Food Services operations so that assigned budget expenditures and revenue are properly processed and records and procedures are up to date.
• Prepare project plans and specifications and participate in park planning efforts so that the Itasca Food Services concerns are addressed in all plans and specifications.
• Conduct or participate in public relations activities and meetings with DNR administration, legislators, concerned groups, and the general public so that the concerns and needs for improvement of park facilities are adequately portrayed to the proper officials, to help fulfill park objectives.
• Exercise administrative authority to assist with the purchase or rental of goods, services, and equipment so that adequate supplies and equipment are available to meet Itasca Food Services objectives.

For FLSA purposes, this position is…