ServiceNow Developer

Company Overview

Performance Contracting Group is a national employee‑owned specialty contractor that offers quality services and products to the commercial, industrial, and non‑residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

PCG is seeking an experienced Service Now Software Developer to join our team in Lenexa, KS.

The Service Now Software Developer will design, build, and customize applications and workflows on the Service Now platform. This role focuses on extending platform capabilities through scripting, automation and integrations to meet business needs while leveraging AI capabilities in Service Now.

• Write client‑side and server‑side scripts (e.g., Business Rules, Script Includes, UI Policies)
• Design and implement workflows and automation using Flow Designer or Workflow Editor
• Customize forms, fields, and UI elements for optimal user experience
• Integrate Service Now with external systems using REST/SOAP APIs
• Collaborate with stakeholders to gather requirements and deliver scalable solutions
• Ensure compliance with development and governance standards
• Support upgrades, apply patches, and maintain system health
• Develop custom applications using Service Now Studio and App Engine

• Education:
  
  Bachelor's degree in Computer Science, Information Systems, or related field
• Experience:
  
  2+ years of Service Now development experience
• Agile/Scrum methodologies for project delivery
• Able to work on‑site full‑time (1 day/week remote after 90 days)
• Strong knowledge of Service Now AI
• Strong knowledge of the Service Now platform architecture and scripting
• Proficient in JavaScript and Glide API
• Familiarity with ITIL processes and Service Now best practices
• Excellent problem‑solving and communication skills
• Collaborate with stakeholders to gather requirements and deliver solutions
• Performs code reviews and ensure adherence to development standards

• Service Now Certified Application Developer (CAD)
• Experience with ITSM, ITOM, or SAM modules
• Exposure to integrations and API development
• Previous Service Now Administrator duties strongly desired to support redundancy purposes
• Local to the Kansas City Metro area

At Performance Contracting, our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

We offer:

• Competitive pay
• Incentive bonus plan
• Employee stock ownership plan (ESOP)
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
• Life insurance, AD&D, and disability benefits
• Employee assistance program (EAP)
• Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug‑free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG's Drug‑Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable.