Assistant Manager

Job Title

Hands-on lead who keeps the yard and store running smoothly. Small-team versatility: jump in wherever needed—yard, counter, dispatch, delivery. Coach the team, take care of customers, manage inventory, safety, and merchandising. Back up the Store Manager and run the shift when needed.

You might be a great fit if you like serving others and raising the bar every day. Enjoy teamwork and helping people win. Solve problems calmly and follow through. Want to learn new skills and teach others. Are comfortable with both counter work and physical yard work.

Customer Service

• Greet customers, answer phones, quote orders
• Help customers choose products; suggest items to complete jobs
• Own issues end-to-end: fix the problem and follow up

Estimating & Takeoffs

• Perform regular material takeoffs from plans (residential/light commercial)
• Prepare accurate estimates and quotes for contractors and serious DIY customers
• Work with vendors on special orders and substitutions when needed

Team and Shift Leadership

• Open/close, cash handling, daily huddles, task assignments
• Train and coach cashiers, counter, and yard staff
• Hold the team to our service and safety standards

Operations and Merchandising

• Maintain planograms, end caps, promos, and signage
• Keep the sales floor and yard clean, organized, and easy to shop
• Execute price changes, special orders, and vendor returns

Inventory and Shrink Control

• Lead cycle counts and annual physical inventory; reconcile variances
• Receive, stage, and bin product accurately with correct locations/labels
• Out-of-stock recovery and returns processing; address root causes of variances

Yard, Delivery, and Safety

• Coordinate will-call, staging, and delivery loads; verify load accuracy and securement
• Occasionally drive a delivery (non-CDL; CDL-B a plus) and assist with loading/unloading
• Manage yard traffic flow and housekeeping; prepare for weather conditions
• Daily safety checks, toolbox talks, incident/near-miss reporting
• Operate/oversee forklifts and material-handling equipment

Technology and Systems

• Use POS/ERP to quote, order, receive, transfer, and invoice (Epicor or similar)
• Run basic reports; use data to set priorities and track KPIs

What You Bring

• 2+ years in retail/building materials/construction supply with some lead responsibility
• Friendly communicator; confident on phone and at the counter
• Working knowledge of lumber, panels, fasteners, and common building materials (or fast learner)
• Blueprint reading and takeoff/estimating skills; experience with Plan Swift/Bluebeam a plus
• Comfortable with POS/inventory systems;
  Microsoft 365 basics (Outlook, Excel, Word)
• Organized self-starter who can juggle priorities and solve problems
• Valid driver's license and insurable record

Nice To Have

• Contractor sales experience and jobsite delivery familiarity
• Experience with Epicor (or similar) POS/ERP
• OSHA-10/30, forklift certification (or willing to get)
• Basic dispatch/route planning and load securement knowledge
• Bilingual English/Spanish
• CDL-B or willingness to train (not required)

Schedule and Physical Requirements

• Rotating schedule including some early mornings, evenings, and weekends
• Lift/carry up to 75 lbs frequently; 100 lbs with help
• Stand/walk most of the shift; bend, reach, and climb regularly
• Work indoors/outdoors in varying weather

How Success Is Measured

• Customer satisfaction and repeat business
• Estimate accuracy, turnaround speed, and quote-to-order conversion
• Inventory accuracy and shrink reduction
• On-time receiving and strong in-stock rates
• Clean, safe, merchandised store and yard
• Trained, engaged team with low turnover

Growth

• Learn each department in your first 90 days
• Take on projects and cross-training to prepare for Store Manager track

Pay and Benefits

• Competitive pay with bonus opportunity
• Health, dental, vision, PTO, holidays, retirement
• Compensation: $20.00 - $25.00 per hour