Team Member Relations Manager

• Base Pay $61,484.80 - $75,316.80 / Year
• Job Category Human Resources
• Employee Type FT Exempt

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Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members.

There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25¢ off per gallon of gas at our gas station, and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment!

The Team Member Relations Manager is responsible for maintaining a high level of confidentiality regarding Team Member issues and concerns, and ensuring that open communication is practiced among Team Members, management/supervisors and directors regarding performance expectations and work environment issues. This job position monitors the PBCR work environment to ensure consistent compliance with appropriate labor laws, and established Team Member management policies and procedures.

The Team Member Relations Manager is additionally responsible for dispute resolution and investigation, and management of the Team Member grievance process. This position requires vigilant oversight and application of tribal, local, and state Team Member policies and regulations (to the extent these regulations are appropriate for an enterprise wholly owned by a sovereign Tribal nation).

• Responsible for the development and administration of the Team Member Relations Program;
  Team Member advocacy, and diversity program.
• Interfaces with Team Members, government agencies, and educational institutions.
• Reviews exit interviews with department leadership to determine corrective action to retain valued staff and/or improve Team Member retention.
• Discusses exit interview findings with senior management, and identify opportunities for improvement.
• With approval from senior management, establishes constructive Team Member relations practices that support a positive employer-Team Member relationship and morale within the parameters of Company’s principles, policies, and programs.
• Reviews current Team Member policies for compliance with local, state, government and tribal labor policies and regulations, and advises Senior Management of areas of concern.
• Oversees the administration of PBCR’s classification of Team Members consistent with the provisions of the Fair Labor Standards Act, the Family Medical Leave Program, and Team Member leave under established policies and procedures.
• Acts as primary contact between management and Team Member during initial stages of conflict management including mediation and grievance proceedings. Facilitates dispute resolution and investigation of Team Member grievances.
• Helps Team Members, supervisors, and department heads to settle work-related conflicts through advice and recommendation.
• Maintains the highest level of confidentiality.
• Promotes development of top talent within the property in accordance with company plans.
• Protects company and Team Member interests in the grievance process, within current Human Resources policies in evaluating Team Member complaints.
• Advises senior management of significant employment challenges that affect the overall work environment of the Property and the achievement of PBCR’s strategic objectives.
• Oversees PBCR’s training and Team Member development program.
• Answers all Team Member or public requests promptly and professionally.
• Maintains an exceptional personal appearance and behavior, reflecting the image…