Server, Server​/Wait Staff

Join to apply for the Server role at IHOP
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Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, taking orders, processing guest remittance as required, clearing dishes and resetting tables.

Essential duties and responsibilities of a Server:

• Develop and maintain professional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, plating and menu knowledge.
• Comply with SOP methods regarding guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.
• Comply with IHOP N Go program as assigned.

• Entry level

• Full-time

• Management and Manufacturing

• Restaurants

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