Part Time Universal Banker; Bilingual English/Arthur Godfrey Branch
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Part Time Universal Banker (20 Hours) Bilingual English/Spanish Preferred - Arthur Godfrey Branch
The Universal Banker is an entry level position responsible for assisting in the execution of sales, products, or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.
Responsibilities- Assist in basic account opening for existing customers
- Provide service delivery to internal/external customers to resolve account service issues
- Execute financial transactions in accordance with bank policies and procedures
- Refer opportunities to segment partners where appropriate
- Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively
- Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
- 1-3 years of relevant experience
- Previous Retail Banking or similar experience required
- Consistently demonstrates clear and concise written and verbal communication skills
- High School diploma or equivalent
Consumer Sales
Job FamilyBranch Sales
Time TypePart time
Primary LocationMiami Beach, Florida, United States
CompensationFull‑time salary range: $41,600.00 - $53,830.00. Salary shown is for full‑time positions and will be prorated for part‑time hires based on number of hours worked. Hourly rate corresponding to the annual range is $20.00 - $25.87. In addition to salary, Citi offers discretionary and formulaic incentive and retention awards.
BenefitsCiti provides competitive employee benefits, including medical, dental and vision coverage; 401(k); life, accident and disability insurance; and wellness programs. Benefits also include paid time off packages (vacation, sick leave, paid holidays).
Equal Employment OpportunityCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation, please contact Citi for assistance.
Anticipated Posting Close DateJan 06, 2026
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