Readvertisement Financial Aid Specialist

Financial Aid Specialist

Position Number: 0097120
Hiring Unit: UH AT WEST OAHU, STUDENT AFFAIRS, FINANCIAL AID

Location:

Kapolei
Date Posted: 12/30/2025
Closing Date: 01/21/2026
Band: B
Salary: salary schedules and placement information
Full Time/Part Time:
Full-time
Month: 11-month
Temporary/Permanent:
Permanent

• Exercise administrative responsibility for the efficient and accurate execution of financial aid processes to provide needy and/or qualified students with financial assistance to attain their educational goals.
• Work in collaboration with others to create, propose, implement, and evaluate a comprehensive variety of strategies, services, programs, and activities directed toward helping students address financial issues and meeting their financial needs.
• Plan, administer, and evaluate financial aid programs ensuring compliance with laws, regulations, policies, and guidelines of the federal government, state government, and University. This includes crafting, implementing, and evaluating processes and procedures to ensure accuracy and efficiency of service as well as submitting annual fiscal and other programmatic reports as required by federal, state, or University requests.
• Track student financial assistance and academic enrollment histories and the impact of past histories on continued eligibility to receive financial aid in the future, including student compliance with satisfactory academic progress and course relevance to declared program of study as specified by federal, state, and University regulations, rules, policies, and procedures.
• Retrieve, implement, and evaluate student enrollment and academic performance against financial assistance criteria and respond with adjusted financial aid as allowed. This includes, but is not limited to, performing verification reviews, award revisions, and loan originations, liaising with Banner Central, General Accounting & Loan Collection, System Financial Aid, and other offices to maintain online financial aid modules of Banner and STAR.
• Provide services to students to better understand financial aid and to receive advice for appropriate follow-up steps by students. This includes but is not limited to the scheduling and conducting of workshops, informational sessions, etc. for students new to the campus, continuing students, and prospective students; outreach visits to high schools and community locales to increase awareness of financial assistance opportunities, sources, etc.
  
  and to encourage completion of FAFSA, and other applications for admittance; the development and execution of communication plans and promotional materials, including management of the content and formats of webpages and other social media; responding to inquiries in a timely manner face to face, in writing, via email, phone, and other media.
• Review individual situations requiring professional judgment in matters as they relate to satisfactory academic progress, complete withdrawals, enrollment changes, R2T4, default management, loan repayment, loan exits, dependency override, etc.
• Assist the Enrollment Services Team with events related to the application, enrollment, and matriculation of prospective, accepted, and enrolled students.

• Manage and direct facilities, services, and operations related to federal financial aid, state financial aid, institutional financial aid, private scholarships, etc.
• Provide accurate information to inquiries regarding financial assistance and enrollment processes in a professional, articulate, and timely manner via face to face, written, email, and telephone interactions, exemplifying "service-centered on the student" approach when responding to requests and inquiries.
• Maintain student records and files for required transmission to national databases for financial aid, creating and up keeping a resource library of current literature, manuals, reference materials, and forms to accurately interpret and apply federal, state, and institutional regulations, policies, and procedures.
• Provide oversight and direction for recruitment, interviewing, selection, counseling, training, supervision and evaluation of professional,…