Office Assistant

Company Description

At JACO Rehab, our mission is to empower our patients by providing individualized, innovative, and intelligent care! We pride ourselves on providing one-on-one care to our patients, which focuses on manual therapy and exercise. We first opened our doors in 1998, and have since grown to four locations:
Honolulu, Waikele, Mililani, and Kapolei. Over the years, we have helped thousands of people in Hawaii get back to doing the things they love most because we offer one-on-one physical therapy, injury prevention programs, and performance services for runners, paddlers, and other athletes.

The Office Assistant is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non-clinical patient services. Your big smile in our fun and energetic clinic will go a long way!

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling
• Data entry
• Verify current personal and financial information
• Maintain patient charts and electronic medical records
• Verify insurance benefits
• Charge tickets
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

• High school graduate or equivalent
• 1+ years of previous medical front office experience.
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Close attention to detail
• Time management and organizational skills
• Team player attitude and energetic with a focus on excellent customer service

$18 - $22 hourly, depending on experience level.

• Monthly scheduling bonus, up to $200
• Excellent benefits package, including 401k
• Multiple opportunities for professional development, specialization, and leadership
• Corporate discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive

All your information will be kept confidential according to EEO guidelines.