Hotel Valet Attendant - Soho Miami

Hotel Valet Attendant - Soho Beach House Miami Beach

Join to apply for the Hotel Valet Attendant - Soho Beach House Miami Beach role at Towne Park

Job Description

Compensation: hourly base pay $11.50 plus $5–10 per hour in tips.

Work schedule may include AM/PM/Overnight shifts.

Benefits include accident insurance, hospital indemnity, telemedicine, and 401k.

Summary

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. Responsibilities include parking and retrieving vehicles promptly and safely, assisting with luggage, and delivering guest information and services.

Essential Functions

• Maintain a pleasant, friendly demeanor with guests (25%).
• Welcome guests and use proper phone etiquette (10%).
• Parks and retrieves vehicles carefully (20%).
• Assist with directions, reservations, and amenities (10%).
• Explain parking rates and handle claim checks, maintain ticket information, and collect revenue (35%).

Qualifications

• High school diploma or GED.
• Valid driver’s license for the state of employment or within a commutable distance.
• One month related experience or equivalent education/experience.
• Knowledge of customer service principles.
• Basic math, reading, writing, and communication skills.
• Manual transmission operation desirable.

Physical Requirements

Lifting up to 100 lb occasionally, 50 lb frequently, 20 lb constantly.

Work is largely outdoors, may involve heat, cold, and extended standing.

Travel up to 5 % may be required.

EEO Statement

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.