Room Attendant

Join to apply for the Room Attendant role at Delano Miami Beach
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Delano Miami Beach is set to open early 2026, fusing historic charm with contemporary luxury. The flagship location will feature 171 rooms, distinct food and beverage concepts, an iconic walk‑in pool, a new amenity deck pool, and breathtaking ocean views. The hotel is undergoing a significant renovation and redevelopment in partnership with Ennismore and Cain International.

Under the general guidance of the Floor Supervisor, the Room Attendant will assist in maintaining the highest standards of cleanliness and upkeep in guest rooms and related areas, ensuring all guests receive high‑quality, personalized service and contributing to an engaging and dynamic guest experience.

• Clean and service guest rooms, bathrooms, and related areas in accordance with hotel cleanliness and presentation standards.
• Re‑sheet beds daily with fresh, wrinkle‑free linen; dust all furniture; clean and sanitize bathrooms thoroughly; replenish guest supplies and stationery; and vacuum all floors.
• Accurately record all serviced rooms on daily worksheets and report any rooms that cannot be serviced.
• Ensure VIP amenities and gifts are replenished and presented daily.
• Dispose of trash and soiled linen safely and correctly, following hotel protocols.
• Maintain all housekeeping equipment in working order; report any faults or maintenance needs immediately.
• Establish a respectful and courteous rapport with guests, addressing inquiries and special requests promptly.
• Handle guest complaints with professionalism, ensuring proper resolution and follow‑up, and escalating when necessary.
• Adhere to hotel key control procedures and maintain accountability for assigned keys.
• Immediately turn in all lost and found items and follow the hotel's lost property procedures.
• Support inventory checks and participate in special cleaning projects as required.
• Ensure guest property is handled with care and in accordance with hotel standards.
• Report any damage to bedding, curtains, blinds, or furnishings to the Floor Supervisor.
• Notify the Floor Supervisor of any rooms marked "Do Not Disturb," double‑locked, or otherwise inaccessible.
• Report any shortages of linen, guest supplies, or equipment to the appropriate supervisor.
• Comply with all health, safety, and sanitation standards; immediately report any hazards or concerns.
• Collaborate with fellow team members to assist in related tasks or cover duties as needed to ensure smooth operations.

We will on occasion call for each individual in the team to perform various related tasks on a routine basis in the spirit of providing exceptional guest service.

All your information will be kept confidential according to EEO guidelines.

Entry level

Full‑time

Management and Manufacturing

Hospitality