Oahu Hotel Concierge - Sales & Activities

* Share the Spirit of Aloha And Build a Career You’ll Love
* Do you love helping people create unforgettable experiences? Are you energized by connecting with guests from around the world and sharing the beauty of Hawaiʻi? If so,
* Pleasant Holidays
* would love to meet you.
* Pleasant Holidays
* is looking for enthusiastic, people‑focused
* Concierge Sales Agents
* to serve as true _Ambassadors of Aloha_ on the Island of Oahu. In this role, you’ll work one-on-one with guests at hotel concierge desks, helping them plan and book memorable tours and activities—both on the island and throughout the neighbor islands—so their vacation becomes the trip of a lifetime. This is more than a job—it’s a chance to be the friendly face of Aloha while earning strong pay, commission, and unbeatable travel perks.
* Why You’ll Love Working With Us
** Incredible Travel Perks*
* * Two (2) roundtrip airline tickets every year
* after one year of employment. Valued at $650 per ticket – fly anywhere in the world!
* Up to
* 20% off Pleasant Holidays vacation packages
** Up to
* 20% off tours and activities booked in advance
** Special partner discounts and occasional complimentary stays
* * Family & Friends discounts available
* _
* Terms and restrictions apply. Benefit eligibility varies based on position status. Details provided upon hire._
* Position Details*
*
* Location:

* Island of Oahu (Kapolei)
* * On-Island Residency Required *- must currently live on the island to be considered
*
* Schedule:

* Full Time (38-40 hours per week) position available _
* Weekend availability required_
* * Work Sites:
* Hotel Concierge Desk - Disney Aulani Resort (You may be assigned to multiple hotel concierge desks; locations determined by management)
* Training & On-boarding
** Remote new hire on-boarding and POS training
* Additional hands-on training takes place at a hotel concierge desk
* Computer/laptop with internet is
* preferred but not required
** What We’re Looking For
** 1–3 years of experience in
* sales and/or customer service* (preferred)
* Background in
* tourism, hospitality, or travel* (highly preferred)
* Passion for delivering exceptional customer experiences and helping others
* Knowledge of the Hawaiian Islands (or eagerness to learn!)
* Ability to personalize recommendations based on guest needs
* Comfortable working independently, multitasking, and thriving in a fast-paced environment
* Strong verbal and written communication skills
* Basic computer skills; POS experience is a plus (training provided)
* Fluency in
* English* (required)
* Fluency in
* Japanese* (preferred)
* Join Our ʻOhana
* If you’re passionate about travel, love connecting with people from all cultures, and want a role where your work truly makes a difference, we encourage you to apply today.
* Come be part of a team that celebrates Aloha, supports your growth, and rewards your success.
** Pay & Bonuses** *$20/hour starting pay*
* * Commission eligible upon hire*
* * Uncapped commission potential*—earn more as you sell
* Salary: *$20/hr plus uncapped earning potential on commission
* Status:
* Full Time (Weekend Availability needed)
* Qualifications*:
· Prior experience in sales and/or customer service (1-3 years, required)
· Experience in working within the tourism/hospitality/travel field (highly preferred)
· Exceptional sales and customer service skills (highly preferred)
· Knowledge of the Hawaiian Islands (highly preferred)
· Knowledge of the Tours and Activities we have to offer (highly preferred, training provided)
· Ability to grasp customer requirements and cater to individual needs
· Love for interacting with people from different cultures
· Ability to take initiative, work independently and multi-task in a fast paced environment
· Excellent verbal and written…