Applications Specialist

• Application Specialist at a growth-oriented downstream energy company.
• Contribute directly to a growing, agile organization where your technical contributions drive real-time operational efficiency and energy reliability across the Hawaiian Islands.
• Work side-by-side with a tight-knit, collaborative team of plant operators, process engineers, maintenance professionals and enterprise IT leaders – serving as the vital, trusted link between field operations and digital systems.
• Reporting to the Director, Integration, this role delivers hands-on, mission-critical on-site IT application support, troubleshooting, and system integration cross our refining and multimodal logistics network, advancing our shared mission of "Humbly Serving Communities."

• Provide prompt, high-quality on-site IT application support and incident resolution for Par Hawaii Refining’s operations, engineering, maintenance, laboratory, and HSSE teams.
• Maintain and administer the site application portfolio, including operational tools and engineering systems such as OSIsoft PI/PI Vision, ELogger, cBliss, KMS, Sphera PHA, Smart Plan, Prometheus, LeakDAS, and process simulation platforms.
• Ensure rapid recovery of applications, interfaces, and associated application servers following outages, collaborating closely with Enterprise Applications, Infrastructure, Operational Technology (OT), and external software vendors.
• Coordinate application installations, version upgrades, licensing, and system patching utilizing rigorous testing and change-management protocols to minimize impact on plant operations.
• Work closely with refinery discipline leads engineers to gather and document business requirements, evaluate software tools, and implement enhancements.
• Provide essential IT administration for specialized systems, including user access management, Active Directory support, and vendor escalation management.
• Conduct routine application and database maintenance, system health assessments, and standard data query and reporting support.
• Develop and update clear application documentation, technical support procedures, end-user guidance, and site-level training materials.
• Build collaborative partnerships with corporate Enterprise Applications and peer support teams across other Par Pacific operating locations to foster standardized best practices.
• Identify and drive continuous improvement opportunities to enhance system stability, process safety, operational efficiency, and user adoption.

Note:

This description is intended to give you a general overview of the position. Additional responsibilities and opportunities may be identified based on current business needs.

To meet the basic qualifications for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To comply with the regulations at this work location, successful applicants must be eligible to obtain a TWIC card (Transportation Worker Identification Credential). Please review eligibility criteria at https://(Use the "Apply for this Job" box below). .

• High School Diploma or equivalent required
• Associate or bachelor’s degree in information technology, Computer Science, Business Administration, or related discipline preferred (an equivalent combination of education, relevant technical certifications, and work experience will be considered)
• Minimum 2 years of experience in IT support, systems analysis, or application support required
• Hands-on troubleshooting experience with Microsoft Windows operating systems and standard desktop and server hardware required
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) required
• Ability and…