Gatehouse Attendant

Join to apply for the Gatehouse Attendant role at Affinity Management Services, LLC

Affinity Management Services is an Association Management Company proudly serving communities across Miami-Dade, Broward, and Palm Beach County. Our consistent growth is driven by a commitment to service excellence, enhancing the quality of life for the residents we support, and cultivating strong, collaborative relationships with each community we manage.

Affinity Management Services is currently seeking a reliable and service-oriented Gatehouse Attendant to join our on-site operations team. This position plays a critical role in maintaining security, regulating property access, and providing a welcoming presence at the entrance of the community. Ideal candidates will demonstrate professionalism, strong communication skills, and a commitment to safety and customer service.

• Monitor and control vehicular and pedestrian access to the property.
• Greet residents, guests, vendors, and delivery personnel courteously and professionally.
• Maintain accurate visitor logs, incident reports, and access records.
• Operate gate access systems and communication devices efficiently.
• Enforce community entry policies and procedures in a consistent and respectful manner.
• Support package and delivery management in coordination with designated areas.
• Provide assistance in high-traffic periods or special events.
• Respond to resident inquiries and minor incidents, escalating as needed.
• Ensure cleanliness and order within the gatehouse area.
• Uphold all safety, confidentiality, and community standards at all times.

• Minimum of 2 years of experience in security, customer service, or gatehouse-related roles.
• Excellent interpersonal and communication skills.
• Ability to remain attentive, calm, and professional in high-pressure or high-traffic situations.
• Basic computer literacy and ability to manage digital logs or access systems.
• High School diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Ability to sit for extended periods and operate gate controls.
• Must pass background screening and drug test.
• Strong sense of integrity, discretion, and responsibility.

• Shift Availability:
  The position may require coverage during morning, afternoon, evening, or overnight shifts based on community needs.
• Schedule:
  
  Three days:
  Sunday, Monday, and Tuesday, from 3:00 p.m. to 11:30 p.m.
• Flexibility:
  Flexible scheduling may be considered based on performance and team coordination.
• Compensation: $18 per hour.

At Affinity Management Services, we are passionate about community association management. We take pride in building strong, solution-oriented teams that support condominium and homeowner associations with professionalism, care, and dedication.

• Relationship Focus: Be reliable, take ownership, and work collaboratively.
• Teamwork: Commit to growth, set high standards, and uphold accountability.
• Professionalism: Build trust, be transparent, and listen actively.
• Solutions Driven: Act with purpose, drive results, and innovate continuously.
• Celebrate the Wins: Recognize success and value each milestone.

• Fully paid medical insurance option for employees.
• Voluntary dental, vision, life insurance, and short-term disability.
• 401(K) plan after 90 days of employment.
• Paid time off and recognized holidays.
• A respectful, inclusive, and opportunity-driven work environment.
• Access to internal growth programs, mentorship, and industry training.

Note:

This job description is not exhaustive and may be updated according to operational needs. Affinity Management Services is committed to a smoke-free, drug-free workplace and is proud to be an Equal Opportunity Employer that values diversity and inclusion.