Geek Squad Agent; Retail Store

Join to apply for the Geek Squad Agent (Retail Store) role at Best Buy
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$15.00/hr - $20.57/hr

• Provide positive, timely service to customers during the check‑in and checkout process.
• Understand technology issues by asking questions, listening, taking detailed notes, and providing accurate time estimates for next steps.
• Help customers set up new devices and advise on whether to repair or replace old devices.
• Monitor service queues and provide accurate status updates to customers.
• Maintain knowledge and skillsets through certified training courses.
• Clearly communicate and partner with fellow agents.

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights and weekends.

• Passion for technology and desire to solve problems.
• Ability to adapt and learn new skills in a fast‑paced industry.

We offer generous benefits that address your total well‑being and provide support as you need it, especially during key moments in your life.

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for your physical and mental well‑being

Best Buy is an equal opportunity employer.

Final date to receive applications: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.