Onsite Administrative Assistant​/ACAM; Cinco Ranch

Join to apply for the Onsite Administrative Assistant/ACAM (Cinco Ranch) role at Real Manage

$18.00/hr - $22.00/hr

Real Manage Elevated Onsite is a division of Real Manage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of Real Manage and its Cira Connect division. The Real Manage Elevated Onsite professional staff has decades of experience managing age‑restricted communities, luxury high‑rise condominiums, co‑ops, urban mixed‑use, and large‑scale single‑family developments with complex amenities.

Our focus is on customer service and lifestyle for the residents and the boards we serve—ensuring that the community receives the finest management in the industry.

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every Real Manage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At Real Manage, we are always getting better.
• Join Real Manage Elevated Onsite fast‑growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single‑family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master‑planned communities.

Real Manage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their Real Manage experience.

The General Manager (GM) serves as the Chief Operating Officer of the Home Owners Association. This position has ultimate responsibility for the day‑to‑day operations, including all activities and relationships between the Association, Board of Directors, members, guests, employees, community, government and industry.

• Supervision of team members
• Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests, while maintaining records
• Processes and distributes incoming and outgoing mail for the office and Associations.
• Prepares and assists General Manager with monthly board packages and in‑house mailings
• Deed Restriction Letters:
  Produce and track letters based on the site inspections. Maintain violation log, both active and resolved
• Renewals:
  Track expiration dates on all agreements for assigned associations (landscape maintenance, pool maintenance, janitorial, etc.), solicit bids for renewal, renew the agreements with current vendor if requested and/or assist the bid packet preparation. Ensure that all agreements are fully executed and are appropriately filed
• Meeting Notice Preparation:
  Assist with the preparation of the Board Meeting Packets and Annual Members Meeting Packets in accordance with the association’s bylaw notice requirements
• Attendance at Meetings:
  Attend Board Meetings and Annual Members Meetings as needed to assist the Association Manager and to record minutes
• Prepare Minutes:
  Draft meeting minutes and make additions/changes as directed by the Association Manager and Board Members for assigned associations. Manage the approval process of the minutes by the Association Manager and circulate to the Board of Directors within thirty days of the meeting
• New Board Member Packets:
  Prepare and fulfill the New Board Member Packet(s) within two (2) working days of the Annual Members Meeting
• Maintenance of Corporate Records:
  Maintain and update the corporate records and minutes books for assigned associations
• Committee Coordination:
  Manage the volunteer process for assigned associations and maintain a data file of volunteers for each committee and manage committee requests
• Filing:
  Set up files for new associations as assigned and maintain association files per standard office procedures
• Research and Coordination:
  Assist the Association Manager with researching resident requests, securing locations and dates for meetings
• Proofread all community correspondence
• Plus other work related tasks as needed

Entry level

Full‑time

Administrative

Referrals increase your chances of interviewing at Real Manage by 2x