Association Coordinator; JellyBird Brand Houston offices - Houston

Position: Association Coordinator (JellyBird Brand) - (Houston offices) - We Are Growing in our Houston A[...]

ARE YOU INTERESTED IN LEARNING A NEW INDUSTRY AND SKILL SET? (No previous industry experience required)

We are looking for positive and motivated professionals who would like to make a complete career change into property and HOA community management. We do not require prior experience as we have our own education company that will provide you with an industry‑leading education foundation. The initial training will take one year, and you will be an industry expert in three years.

You will also have mentors assigned to provide real‑life support to advance your skill set. The education in community management will serve you well in future roles in our company or in your external career progression.

We are grateful to be in a stable and essential industry, and growing, during these various times. Would you want to work in a stable, recession‑proof industry? If you are a positive and engaged professional who is passionate about great customer service and desires to work for a company that is an innovator, and if you enjoy learning and problem‑solving, are disciplined, organized, and an accountable team member, then this may be the right career move for you.

WHAT

IS AN ASSOCIATION COORDINATOR?

Put simply, the association coordinator position is the face of our organization! It is a very multi‑faceted position, where you wear many hats. In a nutshell, you are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.

DAY‑TO‑DAY

RESPONSIBILITIES

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in your communities.
• Manage daily, weekly, and monthly tasks for a portfolio of small associations.
• Plan for and facilitate association board meetings and annual meetings.
• Vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Must be available for occasional after‑hour emergencies.
• Plus, additional tasks, as necessary.

WHAT DOES IT TAKE TO BE A GREAT ASSOCIATION COORDINATOR?

We know you don’t just want a job – you need a career you know you will be great at! Additionally, your goals need to match our culture a fit with our team. You must have a customer‑centric positive attitude, take extreme ownership of tasks, be a team‑player, coachable, highly organized, accountable, and a fantastic multi‑tasker.

SKILLS AND EXPERIENCE

• At least six (6) years of professional work or related experience in administrative duties.
• High‑level organizational skills in a fast‑paced environment.
• Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
• Ability to catch on to other business computer systems.
• Strong customer‑friendly and informative communication skills.
• Some experience and knowledge of financial statements and budgets.
• Comfortable with facilitating board meetings when requested by the boards.
• Great conflict management skills in sometimes stressful situations.
• Experience with gathering bids for small to large projects and managing those projects for the community.

TRAINING PROGRAM

• You will be assigned a Mentor to help guide you on the job.
• You will complete a unique in‑house, web‑based learning academy along with an assigned mentor to guide you through your learning.
• You will be apprised of changes in the laws and other seasonal topics throughout the year.

WHO IS SPECTRUM?

We are a dynamic and exciting team of great people with a mission to continuously provide excellent service to the communities we work with. In business since 2001, we have managed hundreds of homeowner’s associations in Texas and Arizona. Our highly engaged culture drives who we are. We have been honored with the Best Places to Work award consecutively since 2007, showing we truly value our employees first!

Our team enjoys an empowering work schedule, full benefits offering,…