Receptionist, Entertainment & Gaming
Listed on 2026-01-01
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Entertainment & Gaming
Customer Service Rep
Join to apply for the Receptionist role at Andretti Indoor Karting & Games
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Base pay: $15.00/hr – $15.00/hr this range is provided by Andretti Indoor Karting & Games. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Position SummaryAs a part‑time receptionist, you will anticipate guest needs and exceed guest service expectations while providing a fun and exciting atmosphere. You will assist guests in various areas, in many capacities, and uphold Andretti Indoor Karting & Games’ high standards of quality and guest satisfaction.
Key Responsibilities- Welcome visitors by greeting them in person, via email, or telephone.
- Answer the telephone within the 2-ring guideline and follow up on any missed calls.
- Check, respond, and disperse any voicemails or messages to the appropriate persons.
- Communicate and screen calls for department manager and other Andretti management personnel.
- Maintain office security by following safety procedures and controlling access to the reception desk.
- Perform clerical duties such as filing, faxing, photocopying and transcribing.
- Receive and sort daily mail and deliveries.
- Create and run documents using any Microsoft Office Suite application.
- Anticipate and respond to guests in a friendly and positive manner with a sense of urgency.
- Assist with guest recovery and notify the manager to ensure positive guest experiences.
- Maintain a working knowledge of Andretti brand, product, policies and procedures.
- Communicate clearly and professionally while interacting enthusiastically with guests and fellow co‑workers.
- Work as a team player to meet guests’ needs and contribute to the efforts of other departments.
- Observe, instruct and monitor guests for safety and guideline adherence.
- Attend all required department and company meetings and training sessions.
- Maintain a clean and safe work area in compliance with Andretti Indoor Karting & Games policies and procedures.
- Be aware of and knowledgeable about facility emergency procedures.
- Perform opening, running and closing department duties as assigned.
- High School Diploma or equivalent.
- The desire and ability to be pleasant, upbeat and sociable throughout the workday.
- Be able to work a varied schedule to include days, nights, holidays and weekends.
Andretti Indoor Karting & Games (AIKG) is a rapidly growing company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US.
- We are driven to develop, train and promote from our entry‑level positions.
- We offer support for ongoing professional development and training.
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
- Walk or stand for extended periods of time.
- Lift up to 15 lbs. on a regular and continuing basis.
- Perform functions requiring organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs.
- Communicate quickly and accurately.
- Work in an environment that may include bright, dim or flashing lights and loud sounds.
- Use manual dexterity to operate all necessary equipment.
- Understand, follow and maintain safety standards at all times.
Entry level
Employment TypeFull‑time
Job FunctionAdministrative
IndustriesEntertainment
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