Medical Scheduler - Katy

Medical Scheduler - Katy, TX 77084
Minivasive Pain & Orthopedics

Minivasive Pain & Orthopedics is looking for a full-time, Medical Scheduler in Katy, Texas (77084). The Scheduler is responsible for checking out patients and understanding patient needs to successfully organize and schedule procedures accordingly and promptly.

• Communicates with all appropriate parties regarding patients and procedures
• Follows up and ensures all documentation is obtained
• Verifies that all authorizations have been obtained prior to scheduling procedures
• Schedules and/or reschedules patient follow‑ups and procedures
• Coordinates transportation for procedure patients, if needed
• Informs and provides patients with necessary information and instructions prior to procedure date
• Follows up on all canceled or no‑show patients
• Checks out patients
• Sends prescriptions to pharmacy via fax or e‑mail
• Moves patients through appointments as scheduled
• Answers the telephone and deals with inquiries
• Updates patients’ information in the database
• Scans and files documents on eCW, H&P, Orders, Procedure Document, and prescriptions, if applicable under the RX folder
• Manages filing and record‑keeping activities
• Updates daily log for all patients’ office visits
• Updates daily log of all patients who have confirmed procedures
• Submits information to the verification department for pre‑authorization
• Ensures completeness and accuracy of patients’ forms
• Reports statistics as required
• Protects patient and family privacy rights and maintains confidentiality of patient records in accordance with policy and HIPAA requirements
• Travels as necessary to other facilities
• Performs other duties as assigned

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
• Strong attention to detail: being careful about detail and thorough in completing work tasks
• Ability to work independently with little or no supervision
• Exceptional customer service and phone etiquette
• Ability to communicate professionally with patients
• Energetic with a desire to learn and develop new skills
• Ability to travel between various locations if needed

• High School diploma or GED
• One (1) year of experience in a medical office scheduling setting

• 3 Medical Plans
• 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long‑Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2‑year vesting
• PTO and Holidays

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Employment for this position is contingent upon the successful completion of a background check and drug screening.

For more information, visit our website:

Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.