Associate Chief Quality Officer

At Houston Methodist, the Associate Chief Quality Officer (ACQO) plays a critical leadership role in advancing the organization's vision and strategy for clinical quality, patient safety, value-based care, and high reliability. Working in close partnership with the hospital CEO, System Chief Quality Officers, Chief Medical Officer, quality leadership, and physician leaders across the system, the ACQO supports the development and execution of strategies and goals that drive exceptional quality outcomes and foster a culture of safety and continuous improvement.

The ACQO leads efforts to embed safe, reliable, and evidence-based processes into the delivery of care while promoting a Just Culture that values patient safety, clinical excellence, accountability, transparency, and continuous learning. In collaboration with quality and operational leaders, medical staff, and interdisciplinary teams, this role promotes the identification of organizational vulnerabilities, application of human factors and systems-based design principles, prevention of adverse events, and implementation of high-reliability practices that improve patient outcomes.

The ACQO leverages data, technology, and innovation to achieve organizational quality and safety goals and serves as a key physician leader and champion for quality improvement initiatives. In partnership with the assigned Chief Quality Officer and Chief Medical Officer, this position helps ensure Houston Methodist's resources are strategically aligned to support its mission, strengthen its leadership position in healthcare, and deliver exceptional value to the communities it serves.

The ACQO also serves as the Chief Quality Officer designee, as appropriate.

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Builds Strategic Relationships:
Identifies opportunities and proactively takes action to establish and strengthen strategic relationships between one’s area and other areas, teams, departments, and units to achieve organizational goals. Promotes teamwork within and across departments, actively participating in or leading efforts to facilitate process improvements as needed. (EF) Leads and Engages the Division:
Provides leadership and effective communication to foster a competent, engaged, and positive division. Conducts regular department meetings to review operational matters, set divisional goals, and discuss system initiatives, ensuring alignment with organizational priorities. Promotes a positive environment that motivates team members and reinforces commitment to shared goals and organizational success. (EF) Provides leadership necessary to foster a high-performing physician culture that promotes collaboration, accountability, professional growth, academic excellence, and alignment with departmental and organizational strategic priorities.

(EF)

Drives department service standards and activities to impact overall score for patient satisfaction, through role modeling and fostering accountability. (EF)

Promotes a Culture of Safety and Continuous Improvement:
Employs a proactive, data-driven approach to optimize safe outcomes by applying high-reliability principles and fostering a fair and just culture. Demonstrates peer-to-peer accountability, identifying solutions to challenges through collaboration and implementing process improvements using standardized tools. Actively mitigates risks to patients and personnel by role modeling situational awareness and leveraging teachable moments to enhance safety.…