Senior Program Director

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:

• We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
• We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
• We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

Your Mission in Action

The Senior Program Director is responsible for establishing and directing all aspects of daily program activities and services to meet the social, emotional, physical, psychological, and mental health well-being of the Unaccompanied Children (UC) for the Office of Refugee Resettlement (ORR). The Senior Program Director is responsible for regularly exercising discretion and sound judgment when directing, supervising, and overseeing the social service activities in accordance with Agency and state licensing standards and other federal, state, CARF, and local regulatory requirements.

• Provide daily oversight and leadership of all program services and activities required to meet Agency, state licensing standards, funding source (ORR) requirements, CARF Accreditation, and other regulatory policies
• Maintain an active presence throughout the facility to ensure Agency policies, resident needs, ORR and state licensing standards are being met
• Ensures all policies, procedures, and practices follow established ORR regulations and state licensing standards
• Ensure regular and ongoing communication is delivered to staff related to program goals, services, and issues related to treatment, including but not limited to changes and updates
• Oversee program costs and expenditures and ensure they are in alignment with budget allowances
• Using statistical data provide monthly, quarterly, and yearly reports relating to program operations and service delivery costs and the return on investment in terms of the UC preparedness and emotional, mental, and physical well-being
• Actively participate in the safe and orderly evacuation of UC and staff during an emergency drill and mandated disaster; serve as a member of the management team assisting with evacuation of UC and staff
• Coach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellence
• Other duties and projects assigned
• Work closely with the Associate Executive Director in developing and enforcing policies and procedures in accordance with Agency and licensing standards and contract and funding requirements
• Coach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellence.
• Communicate with direct reports in periodic one-on-one meetings
• Organize and deliver regularly scheduled staff meetings to communicate present, on-going, and future updates of pertinent information, projects, and initiatives
• Work closely with management team to interview, hire, and onboard new employees who are strong cultural fits for Upbring
• Work in collaboration with leadership and the People and Culture Team to arrange training; when needed, coordinate and/or provide in-service training for staff development
• Regu…