Lead Technician

About Daisy

At Daisy, we’re pioneering the future of smart spaces—making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we’re growing fast and are soon starting operations in Katy, Texas. This franchise branch will support Katy, Fulshear, Cypress, and surrounding areas of Houston in these areas: lighting, shading, networks / WiFi, indoor/outdoor audio and video, home theaters, security (cameras/doorlocks), home assistants, and smart home automation.

Daisy is a national company with strong centralized technical and commercial support. Our technicians will have access to a central technical support team through state-of-the-art communication systems, training, equipment documentation, as well as established relations with equipment and systems vendors.

This role offers technical challenges to implement and support smart home systems that enhance the lives of those in our community. There will always be opportunities to grow technically professionally. Some technicians in other branches have progressed to be project managers and sales personnel.

• Install, configure, and service integrated AV, lighting, shades, networking, cameras, and home automation systems
• Interact with customers, trade partners, and contractors in the most professional manner
• Install and terminate low‑voltage cabling, panels, and junction boxes
• Troubleshoot audio, video, networking, and control systems—both simple and complex
• Interpret project blueprints and system schematics to execute installations accurately
• Ensure clean, code‑compliant, and high‑performance installations at client sites
• Communicate daily progress and issues to the project manager
• Act as the on‑site point of contact for clients, designers, builders, and architects
• Maintain company vehicles, tools, and equipment in excellent condition
• Mentor and lead junior technicians as needed
• Deliver service that meets Daisy’s standards for quality, reliability, and professionalism

• High school diploma or equivalent
• 5 to 7 years of AV/ networking /technology integration experience
• Competitive candidates will have proven capacity in several of the following areas: lighting, shading, networks / Wi‑Fi, indoor/outdoor audio and video, home theaters, security (cameras/door locks), home assistants, and smart home automation.
• Experience with Control4 or Crestron with smart home automation platforms is preferred
• Industry‑recognized certifications (CEDIA, AVIXA, manufacturer, etc.) are preferred
• positive attitude, good customer service skills, a stellar work ethic, and a professional appearance to the workplace
• Motivated to learn new technologies and processes
• Exhibits strong management and leadership skills, capable of leading and motivating others
• Demonstrates excellent judgment and creative problem‑solving skills, including negotiation and conflict resolution
• Interacts thoughtfully with people of all ages and cultural backgrounds
• Must pass a drug screen and background check
• Clean driving record and possession of a valid Texas driver’s license and access to a reliable, motor vehicle
• Must adhere to state and federal laws as well as abide by traffic laws while using company vehicles and/or on company business
• Able to independently lift items up to 50 pounds
• Capable of sitting, standing, and kneeling for extended periods of time

• We offer comprehensive benefits and compensation packages, including medical, dental, and vision coverage
• Certain benefits become effective after an introductory period. We value our employees' well-being and are committed to providing a supportive work environment
• Competitive compensation
• Training and development
• Career pathways & upward mobility

Mission: Enhance the experience through smart spaces

Vision: Become the most beloved brand in technology services

Our core values guide everything we do:

• Delight: deliver magical client experiences
• Accountability: own work with transparency and integrity
• Innovation: embrace creativity to solve challenges
• Service: put clients, teammates, and…