Parts Order Clerk II; Lead

Shift: Day shift (typically 6:00am-2:30pm) Sunday-Thursday or Tuesday-Sunday. Varies based on the needs of the company.

Location: Katy Warehouse, Webster Warehouse, or Conroe Warehouse

Reports to: Parts Director and Assistant Parts Manager

Job Summary:

The role of the Parts Order Clerk II (Parts Lead) will be to maintain and monitor day to day duties for Parts Order Clerks. As a Parts Lead, you will also be responsible for coaching, training, implementing new procedures, and helping at other DC’s as needed. Additionally, the ideal Parts Lead will possess the knowledge of how to receive, process inventory, put away parts stock, work reports, communicate with vendors, answer phones, and distribute parts for merchandise carried by AFW.

Duties/Responsibilities:

Typical duties include but are not limited to:

• Commitment to AFW’s safety policies and procedures and the ability to promote awareness.
• Ability to work in warehouse environment.
• Ability to communicate and work with Buyers, In-House Representative, and Outside Representatives.
• Professional and hospitality-based along with the willingness to help others.
• Willingness to share knowledge and instruct others of current and new procedures.
• Ability to multitask, be organized, stay on track, and meet deadlines.
• Able to pull, pack, and ship parts as well as unpack, inspect, label, and put away parts.
• Communicate effectively with team members and supervisors.
• Efficiently work independent of direct supervision and as a team member by interacting and communicating with fellow associates in a constructive and professional manner.
• Follow written and verbal instruction.
• Able to have a flexible schedule and work all scheduled shifts, holidays, and weekends.
• Abide by all company policies and procedures.
• All other duties assigned by management as directed.
• Capable of punctual attendance.

Compensation Package:

TX Pay Rate:
Hourly range starting from $19/hr.

Supervision Given and Received:

This position supervises a staff of 2+ people in the parts department at any given time. This position is supervised directly by the Parts Director and Assistant Parts Manager.

Expertise in Microsoft Excel, Storis, Sales Force, dispatch track, and Fed Ex.

Superb interpersonal, customer service, and leadership skills.

Excellent verbal and written communication skills (phone, email, text message, etc.).

Willingness to assist other departments and work as a team.

Able to follow written and verbal instructions as well as executing instructions in timely manner.

Excellent organizational skills and the ability to demonstrate attention to detail and accuracy.

Strategic planning, critical thinking, and problem-solving skills.

Excellent time management skills with a proven ability to meet deadlines.

Sense of ownership and pride in your performance and its impact on AFW’s success.

Ability to function well in a high-paced and at times stressful environment.

Ability to operate a radio frequency (RF) scanner.

Computer

Skills:

Ability to navigate computer systems, familiarity with Microsoft Office Suite (Outlook, Word, Excel, etc.). Ability to regularly use computers for ordering, communication, documentation, scheduling, maintenance of organizational content on shared drives.

Education and Experience:

High School/GED

Physical Demands:

Requires the ability to maneuver in confined and at times congested areas.

Requires manual dexterity, the ability to sit for long periods, grip, bend, stoop, twist, walk, reach, use a box knife, and use ladder/step stool for a minimum of 8 hours daily.

Requires continual use of arms, hands, fingers, eyes, legs, and back.

Requires the ability to lift, lower, push and pull, and operate a hand truck with all sizes of boxes and merchandise up to 100 lbs with assistance.

Requires the ability to push/pull up to 250 lbs of force to maneuver merchandize for parts verification, with assistance.

Physical Work Environment:

Fluorescent lighting

Climate affected by outside conditions

Extreme temperature fluctuations in warehouse

American Furniture Warehouse is an Equal Opportunity Employer M/F/D/V. Working Safely is a Condition of Employment at American Furniture Warehouse – an Affimative Action Employer M/F/D/V.

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