Hospital Admitting Patient Access Rep III
Listed on 2026-09-28
-
Administrative/Clerical
Healthcare Administration, Medical Receptionist
Hospital Admitting Patient Access Rep III - Full Time - 1123
HI:
Big Island:
Kealakekua:
KONA COMMUNITY HOSPITAL | Clerical, Administrative and Support | Permanent/Full-time
50,652 - 59,196 USD per year
Posted 2 days ago
DescriptionPOSITION STATUS :FTE: 1.000000 | Permanent
SALARY RANGE :BU03 | SR15
SALARY RATE: $50,652 - $59,196(Annual Salary) based on the FTE
SHORTAGE DIFFERENTIAL
: $692.00/month
JOB DUTIES :This position is located in the Patient Access unit of the Fiscal Services section of Kona Community Hospital, a 94-bed acute care facility located on the island of Hawaii (Big Island), serving as the West Hawaii Regional Center, which also includes Kohala Hospital. It is one of nine facilities within the Hawaii Health Systems Corporation. The Patient Access unit is responsible for securing demographic and financial information to complete patient registration;
collecting data and inputting the information into the hospital's computer system; securing authorization and obtaining benefits for patient services; answers switchboard and operates other communication equipment.
MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.
THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.
EDUCATION REQUIREMENT:High school diploma or equivalent.
GENERAL
EXPERIENCE:
Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, standard office equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment;
and ability to deal effectively with others in eliciting information and providing service.
SUBSTITUTION OF EDUCATION FOR GENERAL
EXPERIENCE:
An Associate’s or Bachelor’s from an accredited college or university may substitute for all of the General Experience required.
SPECIALIZED
EXPERIENCE:
Two (2) years of work experience performing admission activities in a hospital; interviewing patients and/or responsible persons to secure information, securing signatures for insurance benefits; arranging for method of payment for costs not covered by insurance; and preparing admitting records.
KNOWLEDGE AND ABILITIES
REQUIRED:
KNOWLEDGE OF: Patient accounting operations, registration and standard intake techniques. Third party payor requirements, credit and collection practices. Federal regulations including Consolidated Omnibus Budget Reconciliation Act (COBRA), Advance Directives, Medicare, Medicaid, Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Occupational Safety and Health Administration (OSHA) and Health Insurance Portability and Accountability Act of 1996(HIPAA) as they relate to hospital intake and payment for services.
Customer service philosophies and practices. Knowledge of financial policy and deployment of practices used within the department as well as the business office to resolve the patients’ accounts.
ABILITY TO: Prioritize work demands and work with minimal supervision; communicate effectively both verbally and in writing; and maintain confidentiality relevant to sensitive information. Ability to generate reports and provide accurate statistical data; review the work of subordinates and train new employees. Make…
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