Patient Account Representative III; Temporary w​/o ; REC NO: KCH

DATE POSTED: 1/30/2024 (Updated: 7/1/2024)

JOB TITLE:
Patient Account Representative III (Temporary w/o Benefits)

RECRUITMENT NO: KCH 24-108

JOB LOCATION: KONA COMMUNITY HOSPITAL – Patient Accounting

SALARY RANGE:
Negotiable (SR15, BU03)

*** Appointment may be made at any rate within the salary range advertised above at which appropriate qualified applicants can be recruited.

Starting salary will be based on the qualifications of the selected candidate.

JOB DUTIES
:
The function of this position is to independently perform complex billing and collection duties such as: determining credit status, arranging for payment and credit, and collecting delinquent accounts.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE:
Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION:

• High school diploma or equivalent.

EXPERIENCE
:

• General Experience
  :
  Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, standard office equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment;
  
  and ability to deal effectively with others in eliciting information and providing service.
• Specialized Experience
  :
  Two (2) years of work experience performing medical billing and collections in a hospital or long term care facility; interviewing patients and/or responsible persons to secure financial information, arranging for method of payment and extension of credit, and determining financial status; reviewing accounts for delinquent payments and contacting payer to seek payment.

CERTIFICATION
:

• None

LICENSURE
:

• None

KNOWLEDGE & ABILITIES REQUIRED:

• Knowledge of
  :
  Working knowledge of medical billing, collections and follow-up in a hospital or Long Term care facility. Working knowledge of Healthcare Financing Administration (HCFA) UB92, UB04, HCFA 1500 Claim forms, third party insurance (i.e., Medicare, HMSA, Medicaid); rules, regulations and requirements of medical billing, International Classification of Diseases – 9th Revision (ICD-9), Current Procedural Terminology (CPT), Healthcare Common Procedural Coding System (HCPCS), Diagnosis Related Group (DRG), and Resource Utilization Groups (RUGS).
  
  Knowledge of credit and collection methods;
  Fair Debt Collection Practices Act (FDCPA); principles and techniques of interviewing; and office practices and procedures.
• Ability to
  :
  Collect, organize and evaluate facts; be tactful and objective in interviewing and dealing with people; present information clearly and comprehensibly both orally and in writing; apply the laws, rules, regulations, policies and procedures pertaining to the work.

DESIRED SKILLS
:

• Use good communication skills, both oral & written; be a ‘team player’ and get along well with others; be self-motivated; and be able to work under pressure and meet deadlines.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
: Applicants must be physically able to perform, efficiently and effectively, the essential duties of the position which typically require the ability to read without strain printed material the size of typewritten characters, glasses permitted, and the ability to hear the conversational voice, with or without a hearing aid, or the ability to compensate satisfactorily. Disabilities in these or other areas will not automatically result in disqualification.

Those applicants who demonstrate that they are capable of performing the essential functions of the position will not be disqualified under this section. Any condition, which would cause applicants to be a hazard to themselves or others, is cause for…