Receptionist, Administrative​/Clerical

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow each year. You’ll focus on how to wow clients now and in the future.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience is a plus.
• Experience working in a fast‑paced environment.
• Previous customer‑service experience.
• Ability to multi‑task and strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace.