Dispatcher, Transportation

Overview

Based in Kearny, NJ, the Dispatcher reports to the Dispatch Manager and works closely with drivers and supervisors to design efficient delivery routes and schedules. The role focuses on freight recovery, cold‑chain management, customer service, and regulatory compliance to ensure reliable delivery operations.

Location: 50 Cable Dr Kearny, NJ 07032

Work Hours: 11:00 AM – 7:00 PM EST or 12:00 PM – 8:00 PM EST

Employment Type: Full‑time

• Coordinate recovery and tender of freight at local airports.
• Break down freight when it returns to office.
• Monitor drivers to ensure customer pickup and delivery expectations are met.
• Assist in preparation of packaging materials and cold‑chain supplies for client pick up.
• Maintain cold chain for shipments arriving at airports and those held in office awaiting instructions.
• Monitor clearance status and enter updated notes for Customer Service and origin offices.
• Ensure freight is recovered promptly and that special delivery and pickup instructions are communicated to drivers.
• Ensure all company and regulatory policies and standard operational procedures are followed.
• Respond to and action personal and group email accounts in a timely manner.
• Monitor “On‑Hold” shipments for export and/or delivery approval.
• Update the Outbound Flight Monitor.
• Proficiency in Cold Chain Management, including:
• Gel pack/packaging preparation
• Gel pack/packaging refurbishment
• Gel pack/packaging configuration
• Assist leadership team members in daily functions and activities.
• Maintain individual training records, certificates, and qualifications and complete tests by due date.
• Ensure proper storage of shipments at airlines and office.
• Report all complaints, concerns and issues to management immediately.
• Work overtime as necessary.
• Perform related or other duties as assigned.

• High school diploma or GED; 2–3 years of related experience.
• Proficient computer skills.
• Excellent written and verbal communication.
• Team‑orientation with strong organizational skills and attention to detail.
• Sense of urgency.
• Ability to safely lift packages up to 75 lb.
• Professional demeanor.
• Flexible schedule, including afternoon/evening, weekends, and occasional overtime.
• Multi‑task ability.

• Office and warehouse setting, depending on daily requirements.
• Temporary entry into walk‑in refrigeration and freezer units (thermal apparel provided).
• Temporary work inside a truck when loading and offloading freight.

Cencora provides a comprehensive benefits suite, including medical, dental, vision, and additional wellness support for working families. Opportunities for training, professional development, mentorship, employee resource groups, and volunteer activities are available.

National average range: $43,700 – $62,480 (may vary by location).

Cencora is committed to equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by law. Harassment is prohibited and all recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora provides reasonable accommodations to individuals with disabilities during the employment process.

To request an accommodation, call  or email  Messages and emails regarding anything other than accommodation requests will not be returned.