Administrative Assistant

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Full Time Administration Keene, NH, US

Salary Range: $20.00 To $25.00 Hourly

Why You’ll Love Working With Us:

We value our employees and offer a comprehensive benefits package in recognition of their dedication and contributions:

Medical, Prescription Drug, Vision, and Dental coverage for employees and eligible dependents

Group Life Insurance

Health and Dependent Care Flexible Spending Accounts

Paid Time Off

401(K) with Company Match

Tuition Reimbursement Program

Various incentive programs

We are seeking a dedicated and detail-oriented Administrative Assistant to join our team. This role plays a key part in supporting daily operations, ensuring exceptional service to our customers, and assisting in the coordination between departments. The ideal candidate will have a proactive attitude, strong communication skills.

• Provides front-line customer service support to both internal and external customers by responding promptly, professionally, and courteously to inquiries, concerns, or requests.
• Serves as a point of contact for customer service-related issues, escalating matters as needed to appropriate departments while ensuring timely resolution.
• Monitors service levels and customer satisfaction, identifying opportunities for improvement and collaborating with relevant teams to enhance service delivery.
• Supports plant operations through timely completion of required paperwork and/or reports.
• Performs general clerical and office duties, including but not limited to data entry, filing, scanning, photocopying, handling mail, managing office supplies, and maintaining organized work spaces.

• Minimum of three years of experience in office management, human resources, or administrative support roles, with a strong emphasis on coordinating day-to-day office operations.
• Proven experience in employee lifecycle management including hiring, onboarding, and training coordination.
• Excellent interpersonal and verbal communication skills, with the ability to interact effectively across all levels of the organization.
• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and accuracy in managing records, documentation, and administrative processes.
• Proficient in office software (e.g., Microsoft Office Suite)

Primary work in an office/production environment

Ability to move within the workspace, sit for extended periods, and respond to verbal and written cues

Manual dexterity to operate standard office and production equipment

Ability to bend, reach, and lift up to 25 lbs

Full Time Hours

Office/desk-based role

Reasonable accommodations provided for individuals with disabilities