Customer Service​/Lot Attendant

Overview

Join to apply for the Customer Service/ Lot Attendant role at U-Haul. Are you a people person? Do you love helping others? U-Haul is searching for friendly, motivated people for the Customer Service Representative position.

• Career stability and opportunities for advancement
• Health insurance and prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance and Met Life auto and home insurance
• 401(k) savings plan and employee stock ownership plan (ESOP)
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 24‑hour physician available for kids
• Dental and vision plans
• Business travel insurance and You Matter EAP
• Life Lock identity theft protection and Critical Illness/Group Accident Insurance
• Dave Ramsey’s Smart Dollar Program
• Additional $100 hiring bonus and $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1‑2‑3 Punch Certification Program

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone‑based U‑Scan technology to manage rentals and inventory
• Move and hook up U‑Haul trucks and trailers
• Clean and inspect equipment on the lot, including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept equipment returned from rental
• Install hitches and trailer wiring
• Fill propane (certification offered through U‑Haul upon employment)
• Drive a forklift (certification offered through U‑Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U‑Haul education through U‑Haul University

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.