Slot Supervisor

At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breakingthe mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.

We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.

Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $20,000,000 to various charitable causes, reflecting our dedication to making a positive impact.

Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.

In this role, you will be responsible for creating a supportive and motivating environment for ourteam members, ensuring compliance with company policies and state regulations, and maintaining the smooth operation of our gaming floor.

• Provide top-tier guest service, fostering positive interactions with guests and employees, and demonstrating resilience in handling difficult situations in various business situations.
• Possess in-depth knowledge of all gaming machines on the floor and the ability to determine accurate payouts.
• Regularly assess and adjust staffing levels to optimize guest service on the gaming floor.
• Maintain open communication with other department managers and offer excellent customer service to address guest needs.
• Schedule and conduct training classes, issue memos, manage payroll records for department employees, and provide essential information to managers for team communication.
• Complete all reports and projects assigned by the Slots Gaming Manager.
• Be available to address any situations that may arise among department employees.
• Ensure accurate jackpot transactions and compliance with internal controls, along with timely processing of jackpot slips and payments.
• Verify the completion of all department paperwork, including jackpot slips, tax documents, and guest claim forms.
• Oversee the proper functioning of all gaming machines, making them readily available for guest play.
• Issue written and oral instructions, assign duties, and maintain high standards of work quality and adherence to Slots operation policies and procedures.
• Resolve problems within the scope of authority and recommend courses of action forissues beyond the scope of authority to the Manager of Slots Operations.
• Develop strong working relationships and customer service skills with guests and fellow employees.
• Perform other duties as assigned.

• High School diploma or GED equivalent is required, along with a minimum of two years of supervisory experience in a high-volume, complex environment.
• Excellent verbal, written, and interpersonal communication skills.
• Proficiency with word processing and spreadsheet software.
• Ability to formulate and communicate ideas and make independent decisions.
• Ability to stand, walk, bend for entire shift.

The physical requirements described below are essential functions of the Slots Attendant position. An employee must be able to perform these functions with or without reasonable accommodation, consistent with applicable federal and state laws, including the Americans with Disabilities Act (ADA).

• Ability to stand and walk for prolonged periods, frequently up to 8–10 hours…