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Community Director

Job in Keene, Cheshire County, New Hampshire, 03431, USA
Listing for: University of New Hampshire
Apprenticeship/Internship position
Listed on 2026-10-15
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 36000 - 62000 USD Yearly USD 36000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Community Director (2 openings)

Reporting to the Assistant Director of Transitions & Community Living, the Community Director provides oversight for one or more residence halls, facilitates a well-rounded Community Living educational curriculum, and ensures the safety and well-being of all residents. The Community Director is a live-in member of the community and works a variable schedule including evenings, holidays, weekends, and campus closures.

We are seeking to fill two openings for this role.

Duties/Responsibilities Staffing (25%)
  • Trains, supervises, and evaluates 8 – 12 undergraduate Community Assistants (CA’s) in their response to the needs of 20 – 50 residents each.
  • Plans and implements activities that serve as on-the training and that promote opportunities for personal growth and development for a diverse paraprofessional student staff team.
  • Evaluates the performance of CAs in the areas established by the Community Living team with established procedures
  • Supports the Transitions and Community Living team with administrative operations as necessary
  • Assists in the departmental and community processes designed to effectively select, orient, and train student staff
  • Participates in professional development activities and programs that provide personal growth and career opportunities
Student Support and Community Development (25%)
  • Participates in the management of student behavioral needs and issues in the residence halls by responding to incidents, meeting with students, and pursuing appropriate administrative or student conduct actions
  • Serve as a community standards hearing officer responsible for facilitating developmental conversations, administering sanctions, and follow-up as needed
  • Provides consultation and referral for students on residential matters (i.e., mediation of interpersonal conflicts, providing relevant information, interpreting policies and procedures)
  • Oversee the occupancy management of the assigned area/building including room changes, health and safety inspections, emotional support animals, roster verification, and damage billing
  • Serve as liaison with maintenance and custodial services, provide follow-up for maintenance requests as needed
  • Provides support and leadership to the transitions team, specific to first year student experience through open house, admitted student days, orientation and welcome days
Crisis Management (25%)
  • Participate in an on-call duty rotation serving as a first responder and assist with crisis management, intervention and emergency response
  • Respond and manage crisis situations and provide appropriate support and followup for students and staff involved in crisis or emergency situations
Campus Partner Collaboration (15%)
  • Participate in college committees and initiatives that enhance the residential experience
  • Serve as a member of the CAREs team providing outreach and support to students
  • Attend all departmental and divisional retreats and meetings
  • Collaborate with various campus departments to support student success and community engagement including but not limited to Campus Safety, Dean of Students Office, Athletics, The Wellness Center, and faculty.
  • Perform additional duties as assigned or required to meet Transitions and Community Living goals and objectives
Summer Conference Management (10%)
  • Assist with supervision of a team of Summer Housing Assistants – including weekly team meetings, individual meetings, and consistent communication with team members
  • Assist conference team with design and implementation of comprehensive and ongoing training
  • Manage staffing schedule including Summer Housing Assistants nightly duty coverage and guest service periods including check in and check out
  • Serve as part of the professional staff on-call duty rotation
  • Manage higher level summer housing…
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