D.M Skoda Parts Advisor Apprenticeship VWG - ŠKODA

Overview

The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling, and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.

• Providing advice to customers who are having problems with their vehicles.
• Taking sales orders from customers both face to face and over the phone.
• Stock control for vehicle parts and accessories.
• Maintaining an ordered stock room.
• Raising invoices for parts sold.
• Liaison with internal teams to ensure the correct stock is placed at the right time.
• Support long-term career development with apprenticeship opportunities and progression.

• GCSE grades 9 – 3 (A –
  
  D) or equivalent in English, Maths and one other subject.
• In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A – D or above in English, Maths and either a Science or Technical subject.
• Equivalent qualifications include: BTEC first diplomas and certificates; OCR Nationals.

• Outcoming, confident, and approachable problem solver who can deliver excellent customer service.
• Enthusiasm and willingness to learn.
• Teamwork.
• Strong communication and customer service skills.

As part of our commitment to Diversity, Equality and Inclusion, all applications are anonymised by our recruitment system. This aims to reflect the community we serve and eliminate unconscious bias, allowing employees to be appointed based on talent, skills and experiences regardless of ethnicity, gender, sexual orientation or any other protected characteristic.

English and Maths guidance from the government changed on 11 February 2025. This employer wishes to support upskilling in both English and Maths by exception and as such the entry grade criteria as advertised still applies.